Key Responsibilities:

Plan, organize, and coordinate the daily operations of our utility services, including electricity, water, and gas.
Develop and implement strategies to improve the efficiency and effectiveness of our utility services.
Monitor and analyze key performance indicators to identify areas for improvement and make necessary changes.
Manage and lead a team of utility workers, providing them with guidance, training, and support to ensure they are delivering high-quality services.
Oversee the maintenance and repair of utility equipment and infrastructure, ensuring they are in good working condition and meet safety standards.
Develop and maintain relationships with key stakeholders, including customers, suppliers, and local authorities.
Create and manage budgets for utility operations, ensuring costs are kept within budget and identifying cost-saving opportunities.
Stay up-to-date with industry developments and regulations, and make necessary adjustments to ensure compliance.
Participate in the recruitment, hiring, and onboarding of new team members.
Conduct performance evaluations and provide feedback to team members to ensure continuous improvement.
Investigate and resolve any customer complaints or issues in a timely and satisfactory manner.

Qualifications:

Bachelor's degree in Engineering, Business Administration, or a related field.
Minimum of 5 years of experience in utility operations, with at least 2 years in a managerial role.
Strong knowledge of utility operations, industry standards, and regulations.
Excellent leadership and team management skills.
Proven ability to plan, organize, and prioritize tasks effectively.
Exceptional problem-solving and decision-making abilities.
Strong communication and interpersonal skills.
Proficient in using computer software, including Microsoft Office and utility management systems.
Ability to work under pressure and meet tight deadlines.

Join our dynamic team and make a significant impact in the utility industry.

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