Hotel Manager

If you are a highly organized and motivated individual with a passion for hospitality and leadership, we encourage you to apply for the position of Hotel Manager.

Job Title: Hotel Manager

Job Type: Full-time

Location: Dikhil, Djibouti

Salary: Competitive

Experience: 20+ years

Education: Bachelor's degree in Leisure, Travel & Tourism or related field

Benefits:

• Disability insurance
• Family and medical leave (FMLA)
• Health care plan (Medical, Dental & Vision), Medical insurance, Dental insurance

About the Company: Technical skill

Job Overview: We are seeking an experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in hospitality management and possess exceptional leadership and customer service skills. The Hotel Manager will be responsible for ensuring the smooth and efficient running of all departments within the hotel, including front desk, housekeeping, food and beverage, and maintenance. They will also be responsible for maintaining high levels of customer satisfaction and ensuring that all hotel policies and procedures are followed.

Key Responsibilities:

• Oversee the day-to-day operations of the hotel, ensuring that all departments are running smoothly and efficiently.
• Develop and implement policies and procedures to improve the overall functioning of the hotel.
• Train, supervise, and motivate hotel staff to provide excellent customer service and maintain a positive work environment.
• Monitor and maintain hotel budget, expenses, and revenue, making adjustments as needed.
• Conduct regular inspections of all hotel facilities and ensure that they are well-maintained and meet safety standards.
• Manage room inventory and rates, making adjustments based on occupancy levels and market trends.
• Coordinate with sales and marketing teams to develop strategies to attract and retain customers.
• Handle and resolve any guest complaints or issues in a timely and professional manner.
• Conduct regular performance evaluations of all staff and take appropriate disciplinary action when necessary.
• Maintain up-to-date knowledge of industry trends and implement best practices to improve hotel operations.
• Ensure compliance with all legal and safety regulations.

Qualifications:

• 5 years of experience in hotel management or a similar role.
• Bachelor Degree in Hospitality Management or a related field.
• Proven track record of successfully managing a hotel and achieving high levels of customer satisfaction.
• Strong leadership skills and the ability to motivate and manage a diverse team.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficient in hotel management software and Microsoft Office.
• Knowledge of revenue management and marketing strategies.
• Understanding of legal and safety regulations in the hospitality industry.

Join our team and help us provide exceptional experiences for our guests while driving the success of our hotel.