Patient Care Coordinator

At HealthHub Hospital, we value our employees and offer a competitive salary and comprehensive benefits package, including Health care plan (Medical, Dental & Vision), Medical insurance, Dental insurance. We are committed to creating a positive and supportive work environment where employees can thrive and make a difference in the lives of our patients. If you are a dedicated and caring individual with a passion for patient care, we invite you to apply for the position of Patient Care Coordinator at HealthHub Hospital.

Position: Patient Care Coordinator

Location: Jaffna, Sri Lanka

Company: HealthHub Hospital

Job Type: Full-time

Industry: Hospital & Health Care

Salary: Market rate

Benefits:

• Vision insurance

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at HealthHub Hospital. As a Patient Care Coordinator, you will play a critical role in delivering exceptional patient care and ensuring the smooth operation of our healthcare facility.

Key Responsibilities:

• Serve as the primary point of contact for patients, families, and healthcare providers
• Schedule appointments, procedures, and follow-up visits for patients
• Verify insurance coverage and obtain necessary authorizations for medical services
• Maintain accurate and up-to-date patient records in compliance with HIPAA regulations
• Communicate with patients and their families to provide information, answer questions, and address concerns
• Coordinate with healthcare providers to ensure timely and effective patient care
• Collaborate with insurance companies and other third-party payers to resolve billing and reimbursement issues
• Assist in managing patient flow and ensuring efficient use of resources
• Participate in quality improvement initiatives to enhance patient satisfaction and outcomes
• Provide excellent customer service by demonstrating empathy, compassion, and professionalism in all interactions with patients and their families

Qualifications:

• High school diploma or equivalent; some college coursework in healthcare or related field preferred
• Minimum of 2 years of experience in a healthcare setting, preferably in a patient care coordination role
• Excellent communication and interpersonal skills
• Strong organizational and time-management skills
• Proficient in using electronic medical records systems and other computer software
• Knowledge of medical terminology, insurance regulations, and healthcare industry practices
• Ability to work collaboratively as part of a team
• Compassionate, patient-centered approach to care

Join us in our mission to provide exceptional healthcare services and improve the well-being of our community.