Credit and Collections Specialist

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Job Title: Credit and Collections Specialist

Position Overview: Our company is seeking a highly motivated and experienced Credit and Collections Specialist to join our dynamic team. As a Credit and Collections Specialist, you will be responsible for managing the credit and collections process to ensure timely payments and minimize bad debt. You will work closely with our customers, sales team, and accounting department to maintain positive relationships and ensure accurate and efficient credit and collections operations.

Key Responsibilities:

• Develop and maintain credit policies and procedures in compliance with company standards and industry regulations
• Evaluate credit applications and analyze credit reports to determine creditworthiness of new and existing customers
• Set up and monitor credit limits for customers based on credit analysis and payment history
• Review and approve credit memos, adjustments, and refunds
• Monitor customer accounts to identify delinquent payments and take appropriate actions to collect outstanding balances
• Contact customers via phone, email, and mail to resolve payment issues and negotiate payment plans
• Work closely with sales team to resolve any credit-related issues and communicate credit policies and procedures
• Maintain accurate and up-to-date records of all collection activities and customer interactions
• Prepare and present reports on collection activities, account balances, and credit trends to management
• Collaborate with accounting department to reconcile customer accounts and resolve billing discrepancies
• Participate in credit committee meetings and provide recommendations for credit-related decisions
• Keep up-to-date with industry trends and regulations to ensure compliance and mitigate credit risks

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field
• Minimum of 3 years of experience in credit and collections, preferably in a B2B environment
• Strong understanding of credit and collections principles, procedures, and regulations
• Excellent analytical and problem-solving skills
• Ability to make sound decisions and negotiate effectively with customers
• Strong communication and interpersonal skills to interact with customers, sales team, and internal departments
• Proficiency in Microsoft Office and experience with accounting software
• Attention to detail and ability to manage multiple tasks with strict deadlines
• Professional and positive attitude with a customer service mindset
• Knowledge of credit risk assessment and mitigation strategies is a plus

If you are a self-motivated individual with a passion for credit and collections, we encourage you to apply for this exciting opportunity and be a valuable member of our team.