Transit Services Supervisor

Joining our team as a Transit Services Supervisor offers an exciting opportunity to make a positive impact on the community by ensuring safe and efficient transportation for passengers.

Job Title: Transit Services Supervisor

As a Transit Services Supervisor, you will be responsible for overseeing the daily operations and management of transit services within a designated area. In this role, you will work closely with a team of transit operators to ensure the safe, efficient, and timely transportation of passengers.

Key Responsibilities:

• Oversee the scheduling, dispatching, and routing of transit vehicles to ensure on-time performance and maximum efficiency.
• Monitor and evaluate transit operations to identify areas for improvement and implement solutions to enhance service quality.
• Develop and maintain relationships with key stakeholders, including local government officials, community organizations, and transit partners.
• Ensure compliance with all safety regulations and protocols, conducting regular safety audits and addressing any issues that arise.
• Train and supervise transit operators, providing guidance and support to ensure they meet performance standards and customer service expectations.
• Handle customer inquiries and complaints, resolving issues in a timely and professional manner.
• Develop and maintain operational budgets, monitor expenses, and recommend cost-saving measures.
• Collaborate with maintenance personnel to ensure transit vehicles are properly maintained and any issues are promptly addressed.
• Stay up-to-date on industry trends and advancements, implementing new technologies and strategies to improve transit services.

Qualifications:

• Bachelor's degree in Business Administration, Transportation Management, or a related field.
• Minimum of 3 years of experience in transit operations, with at least 1 year in a supervisory role.
• Knowledge of transit operations, including scheduling, dispatching, and routing.
• Familiarity with safety regulations and protocols.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and make decisions under pressure.
• Proficient in Microsoft Office and transit management software.
• Must be able to work flexible hours, including weekends and holidays.

If you have a passion for public transportation and possess strong leadership skills, we encourage you to apply for this position and take your career to the next level.