Wine & Spirits Specialist

If you are a wine and spirits enthusiast with a passion for sharing your knowledge with others, and have a proven track record in sales and customer service, we encourage you to apply for this exciting opportunity. As a Wine & Spirits Specialist, you will play a crucial role in promoting our products, building relationships with customers, and contributing to the overall success of our business.

Job Title: Wine & Spirits Specialist

Position Overview: We are seeking a highly knowledgeable and passionate Wine & Spirits Specialist to join our team. As a specialist, you will be responsible for providing exceptional customer service, managing inventory, and promoting sales of our diverse collection of wines and spirits. You will also be responsible for providing guidance and expertise to our customers, ensuring they have an unforgettable experience with our products.

Key Responsibilities:

• Offer exceptional customer service by providing recommendations, answering inquiries, and assisting with purchases.
• Manage inventory levels to ensure products are always available and properly displayed.
• Keep up-to-date with new products and industry trends to provide customers with informed recommendations.
• Conduct tastings and events to promote our products and educate customers on different varietals and spirits.
• Collaborate with the marketing team to develop promotional strategies and campaigns to increase sales.
• Maintain a clean and organized store environment, including product displays and storage areas.
• Monitor customer feedback and address any concerns or complaints in a timely and professional manner.
• Continuously develop and expand your knowledge of wines and spirits through training and self-education.

Qualifications:

• Minimum of 2 years of experience in the wine and spirits industry, preferably in a retail setting.
• Extensive knowledge of different wine and spirits regions, varietals, and production methods.
• Strong communication and interpersonal skills to effectively interact with customers and colleagues.
• Proven track record of providing exceptional customer service and exceeding sales targets.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in using Point of Sale (POS) systems and Microsoft Office Suite.
• Must be at least 21 years of age and hold a valid alcohol server certification.
• Flexibility to work weekends, evenings, and holidays as required.

Perks and Benefits:

• Competitive salary and commission-based incentives.
• Comprehensive health and dental benefits package.
• Employee discounts on products.
• Opportunities for career growth and development.
• Dynamic and collaborative work environment.

Join our team and be part of a company that values expertise, innovation, and exceptional customer experiences.