Key Responsibilities:

Manage the day-to-day operations of the rental business, including overseeing rental equipment, staff, and customer service.
Develop and implement processes and procedures to streamline operations and improve customer satisfaction.
Monitor and analyze rental metrics to identify areas for improvement and implement strategies to increase profitability.
Collaborate with sales and marketing teams to develop and execute rental strategies to attract and retain customers.
Oversee inventory management, including ordering, tracking, and maintenance of rental equipment.
Hire, train, and manage rental staff, providing guidance and support to ensure they are meeting performance goals.
Develop and maintain relationships with key vendors and suppliers to ensure timely and cost-effective equipment purchases and maintenance.
Ensure compliance with all safety and regulatory standards in the rental department.
Identify and resolve customer complaints and issues in a timely and professional manner.
Monitor and report on department budget and expenses, making recommendations for cost-saving measures when necessary.

Qualifications:

Bachelor's degree in Business Administration, Operations Management, or a related field.
5+ years of experience in rental operations, preferably in the equipment rental industry.
Strong leadership skills with the ability to motivate and manage a team.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office and rental management software.
Strong analytical and problem-solving skills.
Ability to work in a fast-paced and dynamic environment.
Knowledge of safety and regulatory standards in the rental industry.
Valid driver's license and clean driving record.

If you have a passion for operations, strong leadership skills, and a desire to grow with a reputable company, we encourage you to apply for this exciting opportunity.

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