Credit Solve Enterprises offers a competitive salary, benefits package, and opportunities for career growth and development. If you have a passion for collections and are looking for a challenging and rewarding opportunity, we encourage you to apply for this position. Credit Solve Enterprises is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Join our team and be a part of a dynamic and growing company.
Position: Collections Specialist
Location: Hauts-de-France, France
Employment Type: Full-time
Company: Credit Solve Enterprises
About the Company: Technical skill
Job Description: We are seeking a highly motivated Collections Specialist to join our team. The ideal candidate will have prior experience in collections, strong communication and negotiation skills, and the ability to work in a fast-paced environment. As a Collections Specialist, you will play a crucial role in maintaining positive relationships with our clients and ensuring timely payments.
Key Responsibilities:
- Monitor and manage assigned accounts to ensure timely payments
- Contact clients via phone, email, and mail to follow up on outstanding balances
- Negotiate payment arrangements and terms with clients to resolve delinquent accounts
- Maintain accurate and up-to-date records of all collections activities
- Collaborate with other departments to resolve any billing or payment discrepancies
- Provide excellent customer service to clients, addressing any questions or concerns regarding their accounts
- Identify and escalate delinquent accounts to management for further action
- Stay up-to-date with industry regulations and company policies related to collections
Qualifications:
- High school diploma or equivalent; Bachelor's degree in finance or related field preferred
- Minimum of 2 years of experience in collections or accounts receivable
- Strong communication and negotiation skills
- Ability to multitask and work in a fast-paced environment
- Proficient in Microsoft Office and experience with collections software
- Strong attention to detail and ability to maintain accurate records
- Ability to work independently and as part of a team
- Excellent customer service skills and ability to handle difficult situations with professionalism
Apply now!.