This is a full-time position, with standard office hours from Monday to Friday. However, occasional after-hours or weekend work may be required to perform maintenance or upgrades. The role may also involve some travel to different company locations. The Infrastructure Analyst will work primarily in an office setting, but may occasionally need to work in server rooms or other technical environments. We offer a competitive salary and benefits package, including health insurance, retirement savings plans, and professional development opportunities. If you are a highly motivated and skilled Infrastructure Analyst looking for a challenging and rewarding opportunity, we encourage you to apply for this position. We are an equal opportunity employer and value diversity at our company.
Job Title: Infrastructure Analyst
Job Summary: We are seeking a highly skilled and experienced Infrastructure Analyst to join our team. As an Infrastructure Analyst, you will be responsible for monitoring and maintaining our company's technology infrastructure. You will work closely with our IT team to ensure that our systems and networks are running efficiently and effectively to support our business operations. The ideal candidate will have a strong background in IT infrastructure, excellent problem-solving skills, and the ability to work well under pressure.
Key Responsibilities:
- Monitor and maintain our company's technology infrastructure, including servers, networks, and applications.
- Identify and troubleshoot any issues or problems with the infrastructure, and work to resolve them in a timely manner.
- Perform routine maintenance and upgrades on systems and networks to ensure optimal performance.
- Develop and implement disaster recovery plans to ensure the security and integrity of our systems and data.
- Collaborate with the IT team to identify and implement new technologies and solutions to improve our infrastructure.
- Conduct regular audits and assessments to ensure compliance with security protocols and industry standards.
- Provide technical support to end-users, including troubleshooting hardware and software issues.
- Document all infrastructure-related processes and procedures for future reference.
- Stay up-to-date with industry trends and advancements in technology to make recommendations for enhancing our infrastructure.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in IT infrastructure support and maintenance.
- Strong knowledge of operating systems, network protocols, and server hardware.
- Experience with virtualization, cloud computing, and disaster recovery planning.
- Familiarity with security protocols and best practices.
- Excellent problem-solving and critical thinking skills.
- Ability to work well under pressure and meet tight deadlines.
- Strong communication and interpersonal skills.
- Professional certifications, such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE), are a plus.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.