Student Support Specialist

Why Pearl Polytechnic? At Pearl Polytechnic, we are committed to creating a supportive and inclusive learning environment for our students. As a Student Support Specialist, you will have the opportunity to make a positive impact on students' lives and help them reach their full potential. We offer competitive salaries, benefits, and opportunities for professional growth and development. If you are passionate about supporting and empowering students, we would love to hear from you.

Position Title: Student Support Specialist

Job Type: Full-time

Location: Pearl Polytechnic

About the Role: As a Student Support Specialist, you will play a crucial role in providing support and guidance to students throughout their academic journey. You will work closely with students, faculty, and other members of the academic community to ensure that students have a positive and successful learning experience. Your main responsibility will be to provide personalized support and guidance to students, helping them navigate through any challenges they may face during their studies.

Key Responsibilities:

• Serve as the primary point of contact for students, providing support and assistance throughout their academic journey.
• Respond to student inquiries and concerns promptly and effectively, whether through email, phone, or in-person meetings.
• Build and maintain strong relationships with students, faculty, and staff to ensure a collaborative and supportive learning environment.
• Assist students in understanding and navigating academic policies, procedures, and resources.
• Provide guidance and support to students in setting academic goals and developing study plans.
• Monitor student progress and proactively intervene if a student is struggling academically or facing personal challenges.
• Collaborate with faculty and staff to provide appropriate resources and accommodations for students with special needs or circumstances.
• Plan and implement student success workshops and programs to support academic success and retention.
• Maintain accurate and up-to-date records of student interactions, progress, and outcomes.

Qualifications:

• Bachelor's degree in education, counseling, psychology, or a related field.
• Minimum of 2 years of experience in student support or academic advising.
• Strong interpersonal and communication skills, with the ability to build relationships and connect with students from diverse backgrounds.
• Excellent problem-solving and critical thinking skills.
• Knowledge of academic policies, procedures, and resources.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in Microsoft Office and student information systems.
• Experience working with students with disabilities or special needs is an asset.

Apply now and join our team of dedicated professionals!.