Network Operations Center (NOC) Technician

Join our team and be a part of a dynamic and innovative company that values growth and development. We offer competitive salary and benefits package, as well as opportunities for career advancement. If you are passionate about network operations and possess the necessary skills and experience, we encourage you to apply for this exciting opportunity.

Position: Network Operations Center (NOC) Technician

Location: New York, United States

Employment Type: Full-time

Company: Network Ninja Solutions

About the Role: We are seeking a highly skilled and motivated NOC Technician to join our Network Operations Center team. As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining the health and performance of our network infrastructure. Your role will be crucial in ensuring the smooth and uninterrupted operation of our network, as well as identifying and resolving any issues that may arise.

Responsibilities:

• Monitor network infrastructure including routers, switches, firewalls, and servers for performance and availability
• Respond to network alerts and incidents, troubleshoot and resolve issues in a timely manner
• Collaborate with engineers and other teams to troubleshoot and resolve complex network problems
• Utilize network monitoring tools to ensure optimal network performance and identify potential issues
• Document all network incidents, including troubleshooting steps and resolutions
• Maintain and update network documentation, including network diagrams and configurations
• Proactively identify areas for improvement in network operations and implement solutions to enhance network performance and reliability
• Conduct regular network maintenance and upgrades as needed
• Participate in on-call rotation for after-hours support and maintenance

Requirements:

• Bachelor's degree in computer science, information technology, or related field
• 2+ years of experience in network operations or a related field
• In-depth knowledge of network protocols, including TCP/IP, DNS, DHCP, and routing protocols (BGP, OSPF)
• Experience with network monitoring tools such as SolarWinds, PRTG, Nagios, or similar
• Knowledge of network security principles and best practices
• Strong troubleshooting and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work independently and in a team environment
• Willingness to work on a rotating schedule, including nights, weekends, and holidays
• Relevant certifications such as CCNA, CCNP, or equivalent are a plus

We look forward to welcoming you to our team!.