Key Responsibilities:

Monitor and manage accounts receivable balances to ensure timely payments are received
Contact customers via phone, email, and written correspondence to collect on outstanding balances
Resolve customer inquiries and disputes related to billing and payment discrepancies
Maintain accurate and up-to-date records of all collection activities
Develop and maintain relationships with customers to encourage timely payments
Identify and escalate high-risk accounts to management for further action
Collaborate with the sales and customer service teams to address any billing or payment issues
Generate and analyze reports to track collection progress and identify areas for improvement
Stay up-to-date with company policies and procedures related to collections and billing processes

Qualifications:

Bachelor's degree in Accounting, Finance, Business Administration, or a related field
Minimum of 3 years of experience in collections or accounts receivable management
Knowledge of collection laws and regulations
Excellent communication and negotiation skills
Strong attention to detail and ability to prioritize tasks
Proficient in Microsoft Office and experience with accounting software
Ability to work independently and as part of a team
Proven track record of meeting collection targets and reducing delinquent accounts
Ability to handle difficult and sensitive situations with professionalism and tact
Strong problem-solving and analytical skills
High level of integrity and ethical standards

Join our team and make a positive impact on our company's financial success!.

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