GCP Technical Account Manager

We offer a competitive salary, comprehensive benefits package, and a dynamic and collaborative work environment. If you are passionate about cloud technology and have a strong customer focus, we encourage you to apply for this exciting opportunity.

Job Title: GCP Technical Account Manager

Position Overview: We are seeking a highly skilled and experienced GCP Technical Account Manager to join our dynamic team. As a GCP Technical Account Manager, you will be responsible for managing the technical relationship with our clients who are utilizing Google Cloud Platform (GCP) services. This is a client-facing role that requires strong communication skills, technical expertise, and a passion for providing exceptional customer service.

Key Responsibilities:

• Serve as the primary point of contact for our clients who are using GCP services
• Develop a deep understanding of the client's business needs and technical requirements
• Provide technical guidance and support to clients in the implementation, configuration, and optimization of GCP services
• Collaborate with cross-functional teams including sales, engineering, and product to ensure a seamless and successful client experience
• Proactively identify and resolve technical issues, escalating as needed to ensure timely resolution
• Conduct regular technical reviews with clients to ensure they are maximizing the value of their GCP services
• Act as a trusted advisor to clients, providing recommendations and best practices for GCP services
• Stay up-to-date with the latest GCP technologies and updates, and communicate these to clients as applicable
• Participate in client meetings, presentations, and other communication channels to showcase the value of our services and address any technical concerns
• Build and maintain strong relationships with clients, serving as their advocate within the company

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related technical field
• Minimum of 5 years of experience in a technical customer-facing role, preferably as a Technical Account Manager or Solutions Engineer
• Extensive experience with Google Cloud Platform services, including but not limited to Compute Engine, BigQuery, Dataflow, and Kubernetes
• Strong understanding of cloud computing principles and architectures
• Excellent communication and interpersonal skills, with the ability to interact with clients at all levels of technical expertise
• Proven track record of managing multiple client accounts and projects simultaneously
• Ability to troubleshoot and resolve complex technical issues in a timely manner
• Strong project management and organizational skills
• Ability to work independently and within a team in a fast-paced and dynamic environment
• Google Cloud Platform certifications are a plus

Join our team and help our clients achieve success on Google Cloud Platform!.