Key Responsibilities:

Coordinate and schedule shuttle pick-ups and drop-offs at the airport, ensuring timely and efficient service for our customers.
Monitor shuttle routes and schedules, making adjustments as needed to accommodate changes in flight arrivals and departures.
Maintain accurate records of shuttle usage, including passenger counts, pick-up times, and any delays or issues that may arise.
Communicate with airport authorities, airline staff, and other transportation providers to ensure smooth operations and resolve any conflicts or issues that may arise.
Train and supervise a team of shuttle drivers, ensuring they adhere to safety protocols and provide exceptional customer service.
Monitor and maintain the condition of shuttle vehicles, scheduling regular maintenance and repairs as needed.
Assist in the development and implementation of policies and procedures to improve the efficiency and effectiveness of our airport shuttle service.
Handle customer inquiries and complaints in a professional and timely manner, striving to provide excellent customer service at all times.

Qualifications:

Bachelor's degree in Business Administration, Transportation Management, or a related field.
Minimum of 3 years of experience in a similar role, preferably in the transportation or aviation industry.
Strong communication and interpersonal skills, with the ability to build relationships with a diverse range of stakeholders.
Proven experience in coordinating and managing multiple tasks simultaneously, with exceptional time management skills.
Knowledge of airport operations and regulations is an asset.
Excellent problem-solving and decision-making abilities, with a strong attention to detail.
Proficient in Microsoft Office and other relevant software.
Ability to work flexible hours, including evenings and weekends, based on the needs of the business.

Apply now to join our dynamic team as an Airport Shuttle Coordinator and play a key role in providing a seamless and efficient shuttle service for our customers.

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