Key Responsibilities:

Supervise and train a team of housekeeping staff, including room attendants, laundry attendants, and public area cleaners.
Create and implement work schedules, ensuring adequate coverage for all shifts.
Inspect guest rooms, public areas, and back-of-house areas to ensure they are clean, properly stocked, and well-maintained.
Monitor and maintain inventory levels of cleaning supplies and equipment, placing orders as needed.
Conduct regular training sessions to ensure all staff are knowledgeable about cleaning procedures, safety protocols, and guest service standards.
Handle guest complaints and requests in a timely and professional manner.
Collaborate with other departments, such as maintenance and front desk, to ensure a seamless guest experience.
Conduct performance evaluations and provide feedback to staff, identifying areas for improvement and recognizing exceptional performance.
Ensure compliance with health and safety regulations, as well as company policies and procedures.
Maintain accurate records of housekeeping operations, including attendance, performance, and inventory.

Qualifications:

High School Diploma or equivalent; additional education or training in hospitality management is preferred.
Minimum of 2 years of experience in a housekeeping supervisory role, preferably in a hotel or resort setting.
Knowledge of cleaning products, techniques, and equipment, as well as health and safety regulations.
Strong leadership and communication skills, with the ability to motivate and train a diverse team.
Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
Customer service-oriented, with a keen eye for detail and a commitment to providing a high level of cleanliness and guest satisfaction.
Proficient in Microsoft Office and other computer systems used for scheduling and record-keeping.
Flexible schedule, with the ability to work weekends and holidays as needed.

If you are passionate about hospitality and have a strong background in housekeeping, we encourage you to apply for the Housekeeping Supervisor role and join our dedicated team.

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