Language Services Coordinator

If you are a highly motivated individual with a passion for languages and a strong background in project management, we encourage you to apply for this exciting opportunity.

Position: Language Services Coordinator

Job Description: We are seeking a highly organized and detail-oriented individual to join our team as a Language Services Coordinator. In this role, you will be responsible for ensuring the smooth and efficient delivery of language services to our clients. You will work closely with our team of translators, interpreters, and project managers to coordinate projects and ensure timely and accurate completion.

Key Responsibilities:

• Act as the main point of contact for clients and provide outstanding customer service by responding to inquiries and addressing any concerns in a timely and professional manner.
• Collaborate with project managers to assign tasks to translators and interpreters, ensuring that projects are completed within the designated timeline and meet quality standards.
• Manage project schedules, monitor progress, and communicate updates to clients and team members.
• Develop and maintain relationships with language service providers, including translators, interpreters, and other language professionals, to ensure a pool of qualified and reliable resources.
• Oversee the translation and interpretation process, including proofreading, editing, and quality control, to ensure accuracy and consistency.
• Conduct regular evaluations of language service providers to ensure high-quality work and adherence to company standards.
• Assist in the development and implementation of processes and procedures to improve efficiency and productivity of the language services team.
• Stay updated on industry trends, best practices, and new technologies to continuously improve our language services.

Qualifications:

• Bachelor's degree in Linguistics, Translation, or a related field.
• Minimum of 3 years of experience in a language services coordination or project management role.
• Excellent communication skills, both written and verbal, with the ability to interact with clients and team members at all levels.
• Strong organizational and time-management skills with the ability to multitask and prioritize tasks effectively.
• Knowledge of translation and interpretation processes, tools, and technologies.
• Experience in working with translation memory tools, such as SDL Trados or MemoQ, is preferred.
• Ability to work independently and in a team environment.
• Proficient in Microsoft Office and project management software.
• Fluency in at least two languages is preferred.

Join our team and contribute to our mission of breaking down language barriers and connecting people through effective communication.