We are a leading provider of rental equipment for construction, industrial, and commercial projects. Our commitment to exceptional customer service and high-quality equipment sets us apart in the industry. We offer competitive salaries, benefits, and opportunities for career growth and development. If you are a driven and organized individual with a passion for customer service and the rental industry, we encourage you to apply for the position of Rental Coordinator.
Job Title: Rental Coordinator
Position Overview: We are seeking a highly organized and detail-oriented Rental Coordinator to join our team. The Rental Coordinator will be responsible for managing the rental process from start to finish, ensuring smooth and efficient operations. This role requires excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Act as the main point of contact for rental inquiries and requests, both in person and over the phone.
- Conduct thorough needs assessments with customers to understand their rental requirements and make appropriate recommendations.
- Coordinate and schedule rental deliveries and pickups, ensuring timely and accurate delivery of equipment.
- Create and maintain rental contracts, ensuring all necessary information is accurate and complete.
- Process rental payments and maintain accurate records of transactions.
- Coordinate with other departments to ensure that equipment is properly serviced and maintained for rentals.
- Maintain inventory levels and order new equipment as needed.
- Resolve any customer service issues in a timely and professional manner.
- Conduct regular audits to ensure equipment is returned in good condition and all necessary paperwork is completed.
- Keep up-to-date with industry trends and market conditions to make informed recommendations for rental equipment.
Qualifications:
- High school diploma or equivalent required; bachelor's degree preferred.
- Minimum of 2 years of experience in a customer service or administrative role.
- Excellent communication skills, both verbal and written.
- Strong organizational and time-management skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficient in Microsoft Office and other relevant computer programs.
- Knowledge of rental equipment and/or the construction industry is a plus.
- Ability to work flexible hours, including weekends and holidays, as needed.
Our Company: Join our team and be a part of a dynamic and growing company!.