Director of Student Services and Education Programs

If you are passionate about making a positive impact on students’ lives and have the qualifications and experience for this position, we encourage you to apply for the role of Director of Student Services and Education Programs at York University. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Job Title: Director of Student Services and Education Programs

Position Overview: York University is seeking a highly motivated and experienced Director of Student Services and Education Programs to lead our organization’s efforts in providing academic and support services to our diverse student population. The ideal candidate will have a strong background in education and a passion for helping students succeed. This position requires a dynamic leader with excellent organizational and communication skills, as well as the ability to develop and implement effective programs and services to meet the needs of our students.

Key Responsibilities:

• Develop and oversee the implementation of a comprehensive student services and education program that supports the academic success and personal growth of our students.
• Lead a team of advisors, counselors, and other support staff to ensure the delivery of high-quality services to students.
• Collaborate with faculty and other departments to identify and address the academic and personal needs of students.
• Develop and maintain relationships with local schools, community organizations, and other partners to enhance our education programs and services.
• Create and implement strategies to increase student retention and graduation rates.
• Monitor and analyze data related to student services and education programs to identify areas for improvement and make data-driven decisions.
• Manage the department budget, including allocating resources and seeking additional funding opportunities.
• Stay up-to-date with current trends and best practices in student services and education to continuously improve our programs and services.
• Oversee the development and implementation of policies and procedures related to student services and education programs.
• Provide guidance and support to students facing personal, academic, or financial challenges.
• Communicate with students and their families to provide updates on programs, services, and resources available.
• Represent the organization in meetings, conferences, and other events related to student services and education programs.
• Supervise and evaluate staff performance, providing coaching and professional development opportunities as needed.

Qualifications:

• Master’s degree in Education, Counseling, or a related field. A doctorate degree is preferred.
• Minimum of 5 years of experience in a leadership role in student services or education.
• Strong understanding of student development theory, academic advising, and counseling principles.
• Proven track record of developing and implementing successful programs and services for diverse student populations.
• Excellent communication, interpersonal, and leadership skills.
• Experience managing budgets and allocating resources.
• Ability to work collaboratively with faculty, staff, and community partners.
• Knowledge of current trends and best practices in student services and education.
• Strong data analysis and decision-making skills.
• Ability to work independently and manage multiple projects simultaneously.

Join our team and help us shape the future of education for our students.