Key responsibilities:

Act as the primary point of contact for all rental inquiries and requests
Provide excellent customer service by responding promptly and professionally to all rental inquiries via phone, email, and in-person
Assist customers in selecting the appropriate rental equipment for their needs and budget
Process rental agreements, including verifying customer information, obtaining necessary signatures, and collecting payment
Ensure that all rental equipment is properly maintained and in good working condition
Oversee the delivery and pickup of rental equipment, ensuring timely and accurate delivery to customers
Track and manage rental inventory, including performing regular inventory counts and ordering new equipment as needed
Handle any customer complaints or issues in a timely and professional manner
Provide support to the sales team by assisting with rental quotes and proposals
Utilize our rental software system to manage all aspects of the rental process
Stay up-to-date on product knowledge and industry trends to better assist customers

Qualifications:

High school diploma or equivalent; Bachelor’s degree in business or related field preferred
2+ years of experience in customer service, sales, or rental services
Excellent communication and interpersonal skills
Strong organizational and time management skills
Ability to work in a fast-paced, deadline-driven environment
Proficiency in Microsoft Office and rental software systems
Valid driver’s license and clean driving record
Physical ability to lift and move heavy equipment

Apply now to join our team as a Rental Services Specialist!.

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