Rental Coordinator

Joining our team as a Rental Coordinator will give you the opportunity to work in a dynamic and growing company, where your contributions will be valued and recognized.

Position Title: Rental Coordinator

Company: LeaseSmart Solutions

Location: Rostov-on-Don, Russia

Employment Type: Full-time

Industry: Rental & Leasing Services

Job Description: LeaseSmart Solutions is seeking a highly organized and detail-oriented Rental Coordinator to join our team. As a Rental Coordinator, you will be responsible for managing the rental process from start to finish, ensuring that all rentals are completed in a timely and efficient manner. This is a vital role as you will be the main point of contact for all rental inquiries and will play a key role in maintaining our reputation for exceptional customer service.

Key Responsibilities:

• Act as the main point of contact for all rental inquiries, both from potential customers and existing clients.
• Communicate with clients to understand their rental needs and provide them with suitable rental options based on availability and budget.
• Coordinate the rental process from start to finish, including drafting rental agreements, collecting necessary paperwork, and arranging delivery and pickup of rental items.
• Maintain accurate records of all rental transactions and update the rental database accordingly.
• Collaborate with the sales team to promote rental services and upsell rental items to existing customers.
• Conduct regular inventory checks to ensure all rental items are in good condition and available for rent.
• Assist with the maintenance and cleaning of rental items to ensure they are always in top condition.
• Handle any customer complaints or issues related to rentals in a timely and professional manner.
• Keep up-to-date with industry trends and competitor rental prices to ensure our rental rates remain competitive.
• Continuously look for ways to improve the rental process and make recommendations to management for any necessary changes.

Qualifications:

• Bachelor's degree in Business Administration, Hospitality, or a related field.
• Minimum of 2 years of experience in rental coordination or a similar role.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in Microsoft Office and rental management software.
• Knowledge of rental equipment and industry trends.
• Ability to work independently and as part of a team.
• Exceptional customer service skills and the ability to handle difficult situations with tact and professionalism.

If you are a self-motivated and detail-oriented individual with a passion for providing exceptional customer service, we would love to hear from you! Apply now and take the first step towards a rewarding career with us.