Support Services Coordinator

If you are a self-motivated individual with excellent administrative and organizational skills, we encourage you to apply for the Support Services Coordinator position at ServeWise Solutions. We offer a competitive salary, benefits package, and opportunities for growth and development within the company.

Position: Support Services Coordinator

Location: Zurich, Switzerland

Job Type: Full-time

Salary: Competitive

ServeWise Solutions is seeking a highly motivated and organized Support Services Coordinator to join our team. As a Support Services Coordinator, you will play a crucial role in ensuring the smooth operation of the support services department. Your main responsibility will be to provide administrative support to the support services team and assist in coordinating various tasks and projects.

Key Responsibilities:

• Provide administrative support to the support services team, including but not limited to scheduling meetings, maintaining calendars, and managing correspondence.
• Coordinate and schedule appointments and meetings for clients and support staff.
• Manage and update client information and records in the company's database.
• Assist in developing and maintaining support service policies and procedures.
• Ensure timely and accurate completion of support service tasks and projects.
• Monitor and track support service expenses and assist in developing annual budget plans.
• Liaise with other departments to ensure seamless communication and coordination of support service activities.
• Prepare and distribute reports and presentations for support service team meetings.
• Participate in the recruitment and training of support service staff.
• Act as a point of contact for clients and provide excellent customer service.
• Handle and resolve client complaints and issues in a timely and professional manner.
• Continuously identify areas for improvement and implement efficient processes to enhance the support service department's performance.

Requirements:

• Bachelor's degree in Business Administration or related field.
• Proven experience as a Support Services Coordinator or similar role.
• Excellent organizational and time management skills.
• Strong attention to detail and ability to multitask.
• Proficient in MS Office and other relevant software.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Customer service-oriented mindset.
• Previous experience in budget management and project coordination is a plus.

Join our dynamic team and make a positive impact on our support services department!.