Food Services Manager

If you are a highly motivated and experienced food service professional with a passion for delivering exceptional customer service, we encourage you to apply for the role of Food Services Manager.

Job Title: Food Services Manager

Position Summary: As a Food Services Manager, you will be responsible for overseeing the daily operations of food service establishments, ensuring high quality food and service for customers. You will be accountable for managing the staff, maintaining inventory, and implementing procedures to ensure efficient and effective service. Your ultimate goal will be to create a positive dining experience for customers while maximizing profits for the company.

Key Responsibilities:

• Oversee the day-to-day operations of the food service establishment, including managing staff, ensuring food quality and safety, and maintaining a clean and organized environment.
• Develop and implement strategies to improve customer service and satisfaction, while meeting financial goals.
• Hire, train, and supervise food service staff, including chefs, cooks, servers, and support staff.
• Maintain inventory levels and handle purchasing of food and supplies.
• Create and update menus, taking into consideration customer preferences, dietary restrictions, and seasonal availability of ingredients.
• Maintain food cost, labor cost, and other financial records to ensure profitability.
• Implement and enforce sanitation and food safety standards, ensuring compliance with local and national regulations.
• Handle customer complaints and resolve any issues in a timely and professional manner.
• Collaborate with other departments, such as marketing and finance, to develop and implement promotional and cost-saving initiatives.
• Stay up-to-date with industry trends and incorporate new ideas and techniques into the food service operations.

Qualifications:

• Bachelor's degree in hospitality management, food service management, or a related field.
• Minimum of 5 years of experience in food service management, preferably in a high-volume establishment.
• Excellent communication, leadership, and interpersonal skills.
• Strong understanding of food safety and sanitation regulations.
• Proficient in Microsoft Office and POS systems.
• Ability to work in a fast-paced and dynamic environment, while managing multiple tasks and priorities.
• Proven track record of meeting financial goals and managing budgets.
• Passion for food and customer service, with a keen eye for detail.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Join our team and play a vital role in creating a memorable dining experience for our customers.