Director of Student Services

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Location: Metrotown, California, United States

Employment Type: Full-time

Summary: We are currently seeking a highly motivated and experienced Director of Student Services to join our team. Reporting directly to the Director of Student Services, the Director of Student Services will be responsible for overseeing all aspects of student services and ensuring the academic success and well-being of our students. The ideal candidate will have excellent leadership skills, a strong understanding of student needs, and a passion for providing exceptional support to students.

Key Responsibilities:

• Develop and implement strategies to support and enhance the overall student experience
• Oversee and manage all student services departments, including academic advising, counseling, career services, and disability services
• Collaborate with faculty and staff to develop and implement initiatives to improve student retention and success
• Monitor and analyze student data to identify areas for improvement and develop solutions to address any issues
• Develop and manage the student services budget, ensuring efficient use of resources
• Serve as a primary point of contact for student concerns and complaints, and work to resolve any issues in a timely and effective manner
• Develop and maintain relationships with external organizations and agencies to support student services programs
• Stay updated on industry trends and best practices in student services and incorporate them into the organization's policies and procedures
• Lead and mentor a team of student services professionals, providing guidance and support for their professional development

Qualifications:

• Bachelor's degree in education, counseling, or a related field (Master's degree preferred)
• Minimum of 5 years of experience in student services, with at least 3 years in a leadership position
• Strong understanding of student development and the challenges faced by students in a higher education setting
• Excellent communication and interpersonal skills, with the ability to work effectively with students, faculty, and staff from diverse backgrounds
• Proven leadership skills, with the ability to motivate and develop a team
• Ability to analyze data and make data-driven decisions to improve student services
• Experience managing budgets and resources effectively
• Knowledge of relevant laws and regulations related to student services, such as FERPA and Title IX
• Passion for providing exceptional support and services to students and promoting their academic success and well-being

If you are a dynamic and driven leader with a strong passion for supporting students, we encourage you to apply for this exciting opportunity.