Key Responsibilities:

Greet and welcome VIP guests upon arrival with a warm and friendly demeanor
Escort VIP guests to their designated tables or private rooms and assist with seating arrangements
Build a strong rapport with VIP guests and anticipate their needs to provide personalized service
Manage reservations and seating arrangements for VIP guests, ensuring maximum occupancy and efficiency
Coordinate with the kitchen and waitstaff to ensure timely delivery of food and beverages
Handle any special requests or concerns from VIP guests with professionalism and efficiency
Maintain a clean and organized VIP area, including tables, chairs, and surrounding areas
Communicate with the management team to provide feedback and suggestions for improving the VIP experience
Keep up-to-date with current promotions, events, and menu offerings to provide accurate information to VIP guests
Assist with VIP events and special occasions, including setup, service, and cleanup
Adhere to all company policies, procedures, and safety standards to ensure a safe and welcoming environment for all guests

Qualifications:

High school diploma or equivalent, with a minimum of 2 years of experience in a similar role
Exceptional customer service skills with a strong ability to build rapport and provide personalized service to VIP guests
Excellent communication and interpersonal skills, with the ability to remain professional and calm in high-pressure situations
Proven ability to multitask and prioritize tasks in a fast-paced environment
Strong attention to detail and the ability to maintain a high level of organization in all aspects of the job
Knowledge of food and beverage service, including wine and cocktail knowledge, is preferred
Flexible availability, including evenings, weekends, and holidays, is required
Must be able to stand and walk for extended periods and lift up to 25 pounds

Working at Casino King: We look forward to welcoming you to our team!.

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