Key Responsibilities:

Manage all aspects of the store's operations including sales, inventory, merchandising, and customer service.
Develop and implement sales strategies to increase revenue and achieve sales targets.
Hire, train, and schedule staff to ensure adequate coverage during business hours.
Conduct performance evaluations, provide feedback, and handle any disciplinary actions as needed.
Monitor and maintain inventory levels, order products, and manage stock rotation to ensure freshness of products.
Ensure compliance with company policies and procedures, as well as legal regulations related to the sale of tobacco products.
Handle customer inquiries and complaints, providing prompt and satisfactory resolutions.
Maintain a clean and organized store, ensuring shelves are well-stocked and products are displayed effectively.
Analyze sales data and trends to identify opportunities for growth and improvement.
Collaborate with marketing team to develop and implement promotional campaigns to increase sales.
Manage the store's budget, monitor expenses, and implement cost-saving measures.
Stay up-to-date with industry trends, market changes, and competitor activities.

Qualifications:

Bachelor's degree in Business Administration, Retail Management, or a related field.
Minimum of 3 years experience in a retail management role, preferably in the tobacco industry.
Strong leadership skills with the ability to motivate and develop a team.
Excellent communication and interpersonal skills.
Proven track record of achieving sales targets and driving business growth.
Knowledge of tobacco products and related regulations is highly desirable.
Proficient in Microsoft Office and Point of Sale (POS) systems.
Ability to work flexible hours, including weekends and holidays.

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