At Lobox, we value innovation, collaboration, and continuous learning
Position: IT Coordinator Lead
Location: San Francisco, California, United States
Salary: $171000 - $208000
Employment Type: Full-time
Role Overview: Lobox is seeking an experienced IT Coordinator Lead to join our dynamic team. As the IT Coordinator Lead, you will be responsible for overseeing the daily operations of our IT department and providing technical support to our internal teams. Your role will be crucial in ensuring the smooth and efficient functioning of our company's technology systems.
Key Responsibilities:
- Manage and lead a team of IT coordinators, providing guidance and support to ensure their success and development
- Oversee the daily operations of the IT department, including monitoring system performance, troubleshooting issues, and implementing solutions
- Collaborate with other departments to understand their technology needs and provide support and solutions accordingly
- Develop and maintain IT policies and procedures to ensure the security and efficiency of our systems
- Manage the company's technology budget, ensuring cost-effective solutions and identifying areas for improvement
- Stay up-to-date with advancements in technology and make recommendations for implementing new systems and processes
- Provide technical support to employees, including troubleshooting hardware and software issues, setting up new equipment, and assisting with remote access
- Develop and maintain relationships with IT vendors and service providers to ensure timely and effective resolution of technical issues
- Conduct regular audits of our systems to identify potential vulnerabilities and implement necessary security measures
- Train and onboard new employees on our technology systems and processes
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of 5 years of experience in IT support, with at least 2 years in a leadership or supervisory role
- Strong technical skills and knowledge of various hardware, software, and networking systems
- Excellent problem-solving and decision-making abilities
- Experience managing a technology budget and implementing cost-effective solutions
- Strong communication and interpersonal skills to effectively collaborate with various teams and departments
- Proven leadership skills, with the ability to motivate and guide team members
- Knowledge of information security best practices and experience implementing security measures
- Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously
As the IT Coordinator Lead, you will have the opportunity to lead and shape our IT department, playing a crucial role in the success of our company. If you are a results-driven and proactive individual with a passion for technology, we encourage you to apply for this exciting opportunity.