Servicenow Engineer

If you are a highly motivated individual with a passion for Servicenow and a desire to contribute to the success of a growing company, we encourage you to apply for this exciting opportunity

Position: Servicenow Engineer

Location: New York, New York, United States

Job Type: Contract

Salary: $92 Per hour

About the Company: Lobox is an industry-leading company in the Information Technology & Services with a strong focus on innovation and technology. We are dedicated to providing our clients with the best solutions and services, and our team of talented professionals plays a crucial role in achieving this goal. As we continue to grow and expand, we are looking for a skilled Servicenow Engineer to join our dynamic team.

Job Summary: We are seeking a highly motivated Servicenow Engineer to join our team and help us maximize the capabilities of the Servicenow platform. The successful candidate will be responsible for designing, developing, and implementing solutions within the Servicenow environment to meet our business needs. The Servicenow Engineer will also be responsible for maintaining and enhancing existing applications and workflows, as well as providing technical support to end-users.

Key Responsibilities:

• Design, develop and implement solutions within the Servicenow platform, including but not limited to Service Catalog, Incident Management, Problem Management, Change Management, and Knowledge Management.
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
• Develop and maintain custom applications, workflows, and scripts using Servicenow's proprietary scripting language, JavaScript, HTML, and CSS.
• Monitor the health and performance of the Servicenow platform, troubleshoot and resolve any issues that arise.
• Provide technical support and troubleshooting assistance to end-users, ensuring timely resolution of any system-related issues.
• Create and maintain technical documentation, including system architecture, design specifications, and user guides.
• Stay up-to-date with the latest Servicenow releases and features, and make recommendations for process improvements and system enhancements.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience as a Servicenow Engineer or similar role.
• In-depth knowledge of Servicenow platform and its various modules, including Service Catalog, Incident Management, Problem Management, Change Management, and Knowledge Management.
• Strong proficiency in JavaScript, HTML, and CSS.
• Experience with Servicenow scripting and developing custom applications and workflows.
• Familiarity with ITIL processes and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.

We offer a competitive salary, a comprehensive benefits package, and a dynamic work environment that values teamwork and innovation. Join our team and be part of our journey towards excellence.