Key Responsibilities:

Provide technical support for all systems and applications used by the organization
Troubleshoot and resolve issues reported by users in a timely manner
Install, configure, and maintain computer systems and peripherals
Monitor system performance and troubleshoot any issues that arise
Collaborate with other IT team members to ensure smooth operation of systems
Train and support end-users on various applications and systems
Maintain accurate documentation of system configurations and procedures
Proactively identify areas for improvement in system performance and make recommendations
Stay current with industry trends and advancements in technology to provide best-in-class support

Qualifications:

Bachelor's degree in Information Technology or related field
Minimum of 3 years of experience in an IT support role
Strong knowledge of Windows and Mac operating systems
Experience with Active Directory and Microsoft Office 365
Familiarity with networking concepts and troubleshooting
Excellent communication and customer service skills
Proven ability to prioritize and manage multiple tasks
Detail-oriented with strong problem-solving skills
Ability to work independently and in a team environment
Certifications such as A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are a plus

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a self-motivated and enthusiastic individual with a passion for technology, we encourage you to apply for this exciting opportunity.

Apply now and take the first step towards a rewarding career as a Systems Support Admin.

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