Junior ERP Specialist

If you are looking for an exciting opportunity to join a global leader in ERP solutions and make a significant impact on clients' businesses, then we want to hear from you! Apply now to become our next Junior ERP Specialist and take the first step towards a rewarding career.

Position: Junior ERP Specialist

Location: San Francisco, California, United States

Salary: $114000 - $144000

Company Overview: We are a leading global provider of enterprise resource planning (ERP) solutions, helping businesses streamline their operations and drive growth. Our innovative software solutions enable companies to integrate and manage their key business processes, from finance and supply chain management to sales and customer relationship management. As a Junior ERP Specialist, you will play a crucial role in supporting our clients' ERP implementations and providing ongoing technical support.

Job Overview: We are seeking a highly motivated and detail-oriented Junior ERP Specialist to join our dynamic team. In this role, you will work closely with our Senior ERP Specialists to assist in the implementation and maintenance of our clients' ERP systems. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional customer service.

Key Responsibilities:

• Collaborate with Senior ERP Specialists to analyze client requirements and design ERP solutions that meet their business needs
• Assist with the installation and configuration of ERP software for clients, ensuring smooth implementation and integration with existing systems
• Provide technical support to clients during and after ERP implementation, addressing any issues or concerns that may arise
• Conduct training sessions for clients to ensure they have a thorough understanding of the ERP system and its functionalities
• Troubleshoot and resolve any technical issues related to the ERP system, escalating complex issues to the Senior ERP Specialists as needed
• Stay up-to-date with the latest ERP software updates and enhancements, and provide recommendations for improvement to enhance clients' user experience
• Collaborate with cross-functional teams to identify and implement process improvements and best practices for ERP implementation and support
• Assist in the development of user manuals and training materials for clients to facilitate the adoption of the ERP system
• Proactively identify and communicate potential risks and issues during the ERP implementation process, and work towards timely resolution
• Maintain accurate documentation of ERP configurations, customizations, and technical issues for clients
• Participate in ongoing training and professional development activities to enhance ERP knowledge and skills

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 1-2 years of experience in ERP implementation or support
• Strong technical skills, with experience in ERP systems such as SAP, Oracle, or Microsoft Dynamics
• Excellent problem-solving and analytical abilities
• Strong communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical users
• Ability to work independently and in a team environment
• Proven ability to manage multiple tasks and priorities in a fast-paced environment
• Willingness to travel as needed to client sites for ERP implementation and support
• Certification in an ERP system is a plus