Key Responsibilities:

Develop and drive the user research strategy, including both qualitative and quantitative research methods, to inform product development and design decisions.
Lead a team of UX researchers, providing mentorship, guidance, and support to ensure high-quality research is conducted and delivered in a timely manner.
Collaborate with cross-functional teams to identify research goals, design studies, analyze data, and present actionable insights that will inform product decisions.
Conduct user research studies, including usability testing, interviews, surveys, and focus groups, to understand user needs, behavior, and preferences.
Synthesize and communicate research findings through reports, presentations, and other appropriate formats to ensure that insights are effectively shared and acted upon.
Stay up-to-date with industry trends, best practices, and advancements in user research methodologies to continually improve our research processes and deliver valuable insights.
Advocate for the user throughout the product development lifecycle, ensuring that their needs and preferences are considered in all decisions.
Collaborate with other UX leaders to develop and implement research standards, processes, and tools to ensure consistency and scalability across the organization.

Qualifications:

Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Anthropology, or a related field.
7+ years of experience in UX research, with at least 3 years in a leadership role.
Proven track record of leading and delivering user research studies that have informed product development and design decisions.
Extensive experience with both qualitative and quantitative research methods, including usability testing, interviews, surveys, and focus groups.
Strong analytical skills and the ability to synthesize complex data and insights into actionable recommendations.
Excellent communication and presentation skills, with the ability to effectively communicate research findings and insights to cross-functional teams.
Experience managing and mentoring a team of UX researchers, providing guidance and support to help them grow and develop.
Passion for user-centered design and a deep understanding of user research best practices and methodologies.
Proven ability to work collaboratively with cross-functional teams, build relationships, and influence stakeholders.
Ability to work in a fast-paced and dynamic environment, managing multiple projects and priorities simultaneously.

Join our team as the Lead UX Researcher and play a key role in shaping the user experience of our products.

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