IT Services Coordinator

We are a company that values innovation, collaboration, and excellence

Job Title: IT Services Coordinator

Location: New York, New York, United States

Salary: $100 Per hour

Position Overview: We are seeking a highly organized and proactive IT Services Coordinator to join our dynamic team. As an IT Services Coordinator, you will be responsible for managing and coordinating all aspects of our company's IT services and support. This is a critical role that ensures the smooth operation of our IT systems and infrastructure, as well as the satisfaction and productivity of our employees.

Key Responsibilities:

• Oversee and manage the day-to-day operations of the IT services department, including help desk support, network and server maintenance, software and hardware installations, and system upgrades.
• Develop and implement IT policies and procedures to ensure the security, reliability, and efficiency of our IT systems.
• Coordinate with various departments to identify and prioritize IT needs and projects, and ensure timely and effective resolution of technical issues.
• Manage vendor relationships and contracts for hardware, software, and IT services, and negotiate pricing and service agreements to ensure cost-effectiveness and quality.
• Maintain accurate records of IT assets, including software licenses, hardware inventory, and network configurations.
• Conduct regular audits and assessments to identify areas for improvement and recommend solutions to optimize IT performance.
• Stay current with industry trends and advancements in technology, and make recommendations for new systems or upgrades to enhance our IT capabilities.
• Train and mentor team members on new technologies and best practices to improve their technical skills and knowledge.
• Provide excellent customer service and support to all employees, responding promptly to inquiries and troubleshooting technical issues in a timely and professional manner.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT services or a similar role.
• Excellent technical knowledge and understanding of IT systems, networks, and hardware.
• Strong project management skills with the ability to prioritize and manage multiple tasks and projects simultaneously.
• Exceptional problem-solving and critical thinking skills.
• Proven experience in vendor management and negotiation.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.

As an IT Services Coordinator, you will have the opportunity to utilize your skills and expertise to drive the success of our company and contribute to our growth. If you are a self-motivated, detail-oriented, and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.