Lead Technical Account Manager

If you have a passion for technology, strong communication skills, and a proven track record in managing key accounts, we want to hear from you! Apply now to join our team as the Lead Technical Account Manager and take your career to the next level.

Title: Lead Technical Account Manager

Location: San Francisco, California, United States

Salary: $228000 - $256000

Employment Type: Full-time

About Us: Lobox is a leading technology company that provides innovative solutions to businesses of all sizes. Our team is dedicated to providing top-notch services and products to our clients, and we are looking for a Lead Technical Account Manager to join our growing team.

Job Overview: As the Lead Technical Account Manager, you will play a critical role in managing our key accounts and ensuring the successful delivery of our technology solutions. You will work closely with our clients to understand their business needs and provide them with tailored solutions that meet their requirements. This is a hands-on role that requires excellent technical expertise, strong communication skills, and the ability to manage multiple projects simultaneously.

Key Responsibilities:

• Act as the primary point of contact for our key accounts, building and maintaining strong relationships with clients
• Understand the technical needs of our clients and provide them with the best solutions to meet their business objectives
• Work closely with our sales team to identify new business opportunities within existing accounts
• Collaborate with our product development team to ensure that our solutions are meeting the needs of our clients
• Develop and present technical proposals, including project timelines and cost estimates, to clients
• Lead and manage project teams, ensuring that projects are delivered on time, within budget, and to the client's satisfaction
• Provide technical support and guidance to clients throughout the project lifecycle
• Stay up-to-date with industry trends and advancements to provide innovative solutions to our clients
• Act as a technical advisor to our clients, providing them with insights and recommendations on how to improve their technology infrastructure

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field
• Minimum of 5 years of experience in a technical account management role, preferably in the technology industry
• Proven experience in managing key accounts and delivering successful technology solutions
• Strong technical background and understanding of various technology systems and products
• Excellent communication and interpersonal skills, with the ability to build relationships and work effectively with clients at all levels
• Proven experience in managing multiple projects simultaneously and delivering them on time and within budget
• Ability to think strategically and provide innovative solutions to clients
• Strong problem-solving and analytical skills
• Project management certification (PMP) is a plus

Benefits:

• Short-term disability insurance
• Competitive salary and benefits package
• Opportunity to work with a dynamic and innovative team
• Professional growth and development opportunities
• Collaborative and inclusive work environment