Lead IT Operations Manager

If you are a dynamic and results-driven IT professional with a passion for leading and developing teams, we want to hear from you! Join our organization and take on this exciting opportunity to drive our IT operations to the next level.

Job Title: Lead IT Operations Manager

Location: New York, New York, United States

Salary: $123 Per hour

Position Summary: As the Lead IT Operations Manager, you will be responsible for overseeing and managing all aspects of the company's IT operations. You will lead a team of IT professionals and work closely with various departments to ensure that the organization's technological infrastructure is running smoothly and efficiently. The ideal candidate will have a strong technical background, exceptional leadership skills, and a strategic mindset to drive the organization's IT operations forward.

Key Responsibilities:

• Lead and manage a team of IT professionals, providing guidance, support, and mentorship to ensure the team's success.
• Develop and implement IT strategies, policies, and procedures to improve overall efficiency and effectiveness of the company's IT operations.
• Collaborate with other departments to identify and prioritize technology needs and develop solutions to meet those needs.
• Oversee the installation, maintenance, and troubleshooting of all hardware, software, and networking systems.
• Monitor and analyze system performance to identify areas for improvement and make recommendations for enhancements.
• Ensure the security and integrity of the company's data and information systems.
• Develop and maintain disaster recovery and business continuity plans.
• Manage vendor relationships and negotiate contracts for IT products and services.
• Stay updated on emerging technologies and industry trends to make strategic recommendations for the organization.
• Provide regular reports and updates to senior management on the status of IT operations, including budget, projects, and initiatives.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
• Minimum of 7 years of experience in IT operations, with at least 3 years in a leadership role.
• Strong technical background and knowledge of IT infrastructure, systems, and software.
• Proven leadership skills with the ability to motivate and manage a team.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams.
• Strategic mindset with the ability to identify and solve complex problems.
• Experience in developing and implementing IT policies, procedures, and standards.
• Knowledge of cybersecurity and data protection best practices.
• Experience in budget management and vendor contract negotiations.
• Professional certifications such as ITIL, PMP, or CISSP are a plus.