Junior IT Service Manager

We offer a competitive salary, comprehensive benefits package, and a dynamic work environment that encourages growth and development

Position: Junior IT Service Manager

Location: New York, New York, United States

Salary: $69 Per hour

Job Description: We are seeking a highly motivated and organized Junior IT Service Manager to join our team. As a Junior IT Service Manager, you will be responsible for managing and overseeing the day-to-day operations of our IT services and ensuring the smooth functioning of our company's technology systems. This role requires a strong technical background, excellent communication skills, and the ability to effectively prioritize and manage multiple tasks.

Key Responsibilities:

• Act as the primary point of contact for all IT-related issues and requests from employees.
• Monitor and maintain the company's IT infrastructure, including hardware, software, and network systems.
• Troubleshoot and resolve technical issues in a timely and efficient manner.
• Collaborate with the IT team to develop and implement IT policies and procedures.
• Conduct regular audits to ensure compliance with IT security standards.
• Manage and maintain inventory of all hardware and software assets.
• Provide training and support to employees on new systems and technologies.
• Develop and maintain relationships with external vendors and service providers.
• Stay up-to-date with the latest trends and advancements in IT to recommend improvements and innovations for the company.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in IT support or a similar role.
• Strong knowledge of computer hardware, software, and networking systems.
• Experience with IT security protocols and procedures.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Proven ability to manage multiple tasks and meet deadlines.

If you are a self-starter with a passion for technology and a desire to take on new challenges, we encourage you to apply for this exciting opportunity. Join our team as a Junior IT Service Manager and be a part of our company's growth and success.