IT Services Lead

If you are a highly motivated IT professional with a passion for delivering exceptional services and leading a team, we encourage you to apply for the IT Services Lead position at Lobox

Job Title: IT Services Lead

Location: New York, New York, United States

Salary: $100 Per hour

Employment Type: Contract

Lobox is seeking an experienced IT Services Lead to join our dynamic team. As the IT Services Lead, you will play a crucial role in managing and overseeing our organization's IT services. You will be responsible for ensuring the smooth operation of our IT systems and services, as well as providing technical support and guidance to our team members.

Key Responsibilities:

• Manage and oversee all IT services, including hardware, software, network, and security systems.
• Develop and implement IT policies, procedures, and standards to ensure the security and efficient operation of our IT infrastructure.
• Lead and mentor a team of IT professionals, providing guidance and support to ensure the successful delivery of IT services.
• Monitor and maintain the performance of our IT systems, resolving any issues or outages in a timely and efficient manner.
• Collaborate with other departments to identify and implement technology solutions that support business objectives.
• Manage vendor relationships and negotiate contracts for IT services and products.
• Conduct regular audits to ensure compliance with IT standards and regulations.
• Stay up-to-date with the latest advancements in technology and make recommendations for improving our IT infrastructure.
• Develop and maintain disaster recovery and business continuity plans to minimize the impact of potential IT disruptions.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in a similar role.
• Strong leadership skills with the ability to manage and motivate a team.
• In-depth knowledge of IT systems, including hardware, software, network, and security.
• Experience with cloud-based services and virtualization technologies.
• Knowledge of ITIL best practices and project management methodologies.
• Excellent problem-solving and analytical skills.
• Ability to communicate complex technical information to non-technical stakeholders.
• Proven experience in managing vendor relationships and negotiating contracts.
• Familiarity with data privacy and security regulations.
• Strong attention to detail and ability to work under pressure.

We offer a competitive salary, benefits package, and a dynamic work environment where you can thrive and grow in your career. Join us in shaping the future of our IT services!