Big Data Support Technician

If you are a self-motivated individual with a passion for big data and a desire to work in a fast-paced, dynamic environment, we want to hear from you! Join our team as a Big Data Support Technician and be a part of delivering cutting-edge solutions to our clients.

Position: Big Data Support Technician

Location: New York, New York, United States

Salary: $97 Per hour

Company: Lobox

Employment Type: Contract

Are you passionate about working with big data and solving complex technical issues? Do you have a strong background in data analysis and a knack for troubleshooting? If so, we have an exciting opportunity for you to join our team as a Big Data Support Technician.

As a Big Data Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our clients who utilize our big data solutions. You will work closely with our development and engineering teams to help identify and resolve any technical issues that may arise. In addition, you will also play a key role in monitoring and maintaining the overall health and performance of our big data systems.

Key Responsibilities:

• Provide technical support to clients who are utilizing our big data solutions.
• Troubleshoot and resolve any technical issues that may arise, including data processing errors, system crashes, and performance issues.
• Collaborate with our development and engineering teams to identify and resolve complex technical issues.
• Monitor and maintain the health and performance of our big data systems, ensuring they are running efficiently and effectively.
• Develop and maintain technical documentation for our big data systems, including troubleshooting guides and best practices.
• Stay up-to-date with industry trends and advancements in big data technology, and make recommendations for improvements to our systems and processes.
• Assist with the implementation and deployment of new big data solutions for our clients.
• Provide training and support to clients on how to effectively use our big data solutions.
• Participate in on-call rotations to provide after-hours support to clients as needed.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in a technical support role, preferably in a big data environment.
• Strong understanding of big data tools and technologies, such as Hadoop, Spark, and NoSQL databases.
• Proficient in programming languages such as Java, Python, or Scala.
• Experience with Linux/Unix operating systems and shell scripting.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Flexible and able to adapt to changing priorities and deadlines.
• Willingness to participate in on-call rotations and work occasional weekends as needed.