IT Training Specialist Lead

Join our team and become a part of our growing organization

Job Title: IT Training Specialist Lead

Location: San Francisco, California, United States

Salary: $310000 - $360000

Employment Type: Full-time

Job Functions: Information Technology, Training/Instructor, Education

Job Description: Lobox is seeking a highly skilled and motivated IT Training Specialist Lead to join our dynamic team. As the IT Training Specialist Lead, you will be responsible for developing and delivering effective training programs to our employees on various IT systems, processes, and procedures. You will also be responsible for leading a team of IT trainers and ensuring the successful implementation and adoption of new technologies across the organization.

Key Responsibilities:

• Develop and maintain training materials, including user manuals, presentations, and online resources, for various IT systems and tools used by employees.
• Design and deliver engaging and interactive training sessions, both in-person and virtually, for employees at all levels.
• Collaborate with subject matter experts to ensure training materials are accurate, up-to-date, and aligned with company policies and procedures.
• Lead a team of IT trainers and provide guidance and support to ensure the consistent delivery of high-quality training programs.
• Develop and implement training strategies to support the successful adoption of new technologies and processes across the organization.
• Monitor and evaluate the effectiveness of training programs and make recommendations for improvements.
• Stay up-to-date with the latest trends and advancements in IT training and incorporate them into the training programs.
• Provide one-on-one coaching and support to employees who require additional training or assistance with IT systems.
• Partner with the IT department to identify training needs and develop training plans for new system implementations.
• Collaborate with HR to develop and deliver training programs related to information security and data privacy.

Qualifications:

• Bachelor's degree in Information Technology, Education, or a related field.
• Minimum of 5 years of experience in IT training, with at least 2 years in a leadership or supervisory role.
• Proven track record of designing and delivering effective training programs for IT systems and tools.
• Experience with developing and maintaining training materials, including user manuals, presentations, and online resources.
• Excellent presentation and communication skills, with the ability to effectively deliver training to employees at all levels.
• Strong leadership skills and experience managing a team.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.
• Strong problem-solving and analytical skills.
• Knowledge of adult learning principles and instructional design methodologies.
• Proficient in Microsoft Office and other training software/tools.
• Willingness to travel, if required.

Apply now and be a part of our mission to provide high-quality IT training to our employees to support their professional growth and development.