Job details
Job details
Systems Support Admin
Lobox
Information Technology & Services
South San Francisco, CA, United States
1Applicants1Views10Skills2 months agoCreated
Systems Support Admin
Lobox
Information Technology & Services
South San Francisco, CA, United States
1Applicants1Views10Skills2 months agoCreated
Overview
Category
Information Technology & Services
Workplace
Remote
Job type
Full-time
Experience level
Associate
Tax term
Information Technology & Services
Location
South San Francisco, CA, United States
Details
If you are a tech-savvy individual with a passion for providing excellent technical support and maintenance, we encourage you to apply for this exciting opportunity
Position: Systems Support Admin
Location: San Francisco, California, United States
Salary: $114000 - $144000
Employment Type: Full-time
About the Role: We are seeking a highly motivated and skilled Systems Support Admin to join our dynamic team. As a Systems Support Admin, you will be responsible for providing technical support and maintenance for our company's computer systems, networks, and software. You will work closely with our IT team to ensure the smooth operation and functionality of our systems, as well as provide training and support to our employees.
Key Responsibilities:
- Install, configure, and maintain computer systems, networks, and software
- Troubleshoot hardware and software issues and provide timely solutions
- Monitor system performance and security, and take necessary action to ensure optimal functionality
- Collaborate with the IT team to implement new systems and upgrades
- Conduct regular backups and ensure data integrity and security
- Provide technical support to employees and resolve any IT-related issues
- Train employees on how to use company systems and software effectively
- Stay updated with the latest technology trends and make recommendations for system improvements
- Maintain hardware and software inventory and keep accurate records
- Create and maintain system documentation and user manuals
- Adhere to company policies and procedures regarding IT systems and security
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of 2 years of experience in a similar role
- Strong knowledge of computer systems, networks, and software
- Proficient in operating systems, such as Windows and macOS
- Experience with network troubleshooting and security protocols
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Attention to detail and ability to prioritize tasks
- Knowledge of ITIL and ITSM frameworks is a plus
Join our team and be part of a fast-paced and innovative work environment.
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