Key Responsibilities:

Lead and manage a team of user researchers to conduct qualitative and quantitative research studies, including user interviews, surveys, and usability testing, to gather insights and inform product decisions.
Collaborate with product managers, designers, and engineers to define research goals and objectives and develop research plans that align with product roadmap and business objectives.
Design and execute research studies, including developing research questions, selecting appropriate research methods, and creating study protocols.
Recruit and manage participants for research studies, ensuring diverse representation and high-quality data.
Analyze and synthesize research findings, and present insights and recommendations to cross-functional teams and stakeholders.
Create and maintain research documentation, including study protocols, discussion guides, and research reports.
Stay up-to-date with industry trends and best practices in user research and incorporate new methods and tools into the research process.
Mentor and coach junior user researchers, providing guidance and support to help them grow and develop their skills.

Qualifications:

Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Design, or a related field.
Minimum of 5 years of experience in user research, with at least 2 years in a leadership role.
Proven experience leading and managing a team of user researchers and delivering high-quality research.
Strong understanding of user-centered design principles and methodologies, and experience applying them in product development.
Experience conducting various user research methods, such as user interviews, surveys, and usability testing.
Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.
Strong communication and presentation skills, with the ability to effectively communicate research findings and recommendations to cross-functional teams and stakeholders.
Experience working in an Agile environment and collaborating with product managers, designers, and engineers.
Knowledge of research tools and platforms, such as UserTesting, Qualtrics, and Optimal Workshop.
Passion for user research and a curiosity to continuously learn and improve research processes and methodologies.

At Lobox, we value diversity and inclusivity, and we are committed to creating a workplace where everyone feels welcome and respected. We believe that a diverse team leads to better ideas and solutions, and we actively encourage candidates from all backgrounds to apply.

Join our team and be a part of shaping the future of our products and our company.

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