Key Responsibilities:

Provide technical support for network-related issues, including but not limited to connectivity, performance, and security.
Troubleshoot and resolve network problems in a timely and efficient manner.
Collaborate with clients and internal teams to identify and understand network requirements.
Design, implement, and maintain network solutions to meet client needs.
Conduct regular network maintenance and upgrades to ensure optimal performance.
Monitor network performance and identify areas for improvement.
Create and maintain network documentation, including diagrams and configurations.
Train and mentor junior team members on network technologies and best practices.
Stay up-to-date with the latest networking trends, technologies, and tools.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 3 years of experience in network support or a similar role.
Strong knowledge of network protocols, including TCP/IP, DNS, DHCP, and VLAN.
Experience with network equipment such as routers, switches, firewalls, and load balancers.
Hands-on experience with network monitoring and troubleshooting tools.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work well in a team environment.
Certifications such as CCNA, CCNP, or JNCIA are a plus.

Working Conditions: This is a full-time position, with occasional on-call duties. You will work primarily in an office environment but may need to travel to client sites as needed. You may also be required to work evenings or weekends to perform maintenance or resolve critical issues.

Apply now and take the first step towards a rewarding career as a Network Support Engineer.

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