Key Responsibilities:

Provide technical support for our company's systems and infrastructure, including hardware, software, and network components.
Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
Monitor and maintain system performance, ensuring high availability and reliability.
Identify and implement system upgrades and enhancements to improve efficiency and functionality.
Create and maintain technical documentation for systems and processes.
Conduct regular system audits to ensure compliance with company policies and procedures.
Assist in the planning and execution of system migrations and upgrades.
Stay up-to-date with industry trends and advancements in technology to propose innovative solutions for our systems.
Train and mentor junior support engineers to improve their technical skills.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 3 years of experience in a similar role, preferably in a large-scale enterprise environment.
Strong understanding of system administration, network infrastructure, and IT security.
Proficient in Linux and Windows operating systems.
Experience with virtualization technologies (VMware, Hyper-V).
Knowledge of scripting languages (Bash, Python, PowerShell) is a plus.
Excellent troubleshooting and problem-solving skills.
Knowledge of ITIL framework is preferred.
Proven ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong communication and interpersonal skills.

At Lobox, we value our employees and strive to create a positive and inclusive work environment. As a Systems Support Engineer, you will have the opportunity to work with cutting-edge technology and be part of a talented team that is passionate about delivering exceptional results. We offer competitive salaries, comprehensive benefits, and opportunities for career growth and development.

Apply now and become a valuable member of our team!

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