Effective on January 1, 2025
This Subscription Terms and Conditions Agreement ("Agreement") serves as the overarching legal framework for all subscription engagements involving IT&T Corporation’s Lobox platform. It governs both past and future Orders placed by any subscribing entity or individual ("Customer"), as reflected in the relevant order document ("Order"). This Agreement, along with associated Order(s), applicable data terms, and referenced policies, collectively represent the full and binding arrangement between Customer and IT&T Corporation concerning Lobox Services (defined below). This Agreement supersedes any previously executed terms or subscription agreements related to the Services.
1. RESPONSIBILITIES
1.1 Use of Services
IT&T Corporation will provide the Customer with access to the Lobox platform as outlined in this Agreement. The Customer shall use the Services strictly for their designated functions and in accordance with IT&T Corporation’s applicable product documentation, service-specific policies, and user-facing terms published from time to time. Unless otherwise agreed in writing, only personnel explicitly authorized by the Customer—such as employees or contractors acting under the Customer’s control—are permitted to access and utilize the Services (“Authorized Users”).
Except for Lobox Learning, all Authorized Users must maintain an active user account on the Lobox platform, governed by Lobox’s User Terms of Service, which are subject to periodic updates by IT&T Corporation. The Customer is responsible for ensuring that all Authorized Users adhere to these terms while accessing the Services as part of their employment or engagement.
Customer may use the Services solely for its internal business operations. Affiliates of the Customer may be permitted to access the Services only with prior written notice to IT&T Corporation, and the Customer remains fully responsible for ensuring their compliance with this Agreement. Unless explicitly authorized, the Customer shall not resell, lease, sublicense, share, or otherwise commercialize access to the Services. Third-party access, other than for disclosed Affiliates, is prohibited.
If the Customer becomes aware of any unauthorized use of the Services or a potential security breach affecting the platform, it must notify IT&T Corporation without undue delay. Customer will have visibility into data collected in connection with its Authorized Users and may use such data solely for purposes related to legitimate use of the Services as governed by this Agreement. IT&T Corporation may directly communicate with Authorized Users via email, in-platform notifications, or other supported methods, regarding usage guidance, system alerts, support notices, or compliance updates, provided such communications remain in line with the Data Processing Policies.
1.2 Customer Responsibilities in Service Enablement
Customer shall furnish all relevant data, configurations, approvals, or instructions reasonably required by IT&T Corporation to activate and deliver the Services effectively. Customer is solely responsible for ensuring the accuracy, completeness, and lawful basis of the content or information it provides.
In cases where Lobox is integrated with external systems maintained by the Customer—such as applicant tracking systems (ATS), customer service management (CSM) platforms, customer editor management (CEM) platforms, customer sales management (CSM) platforms, or customer campaign management systems (CCM)—the Customer is solely accountable for ensuring such integrations operate correctly. IT&T Corporation assumes no responsibility for any disruption, data error, or loss of functionality resulting from third-party tools or services outside of its direct control.
1.3 Data Protection Compliance
If IT&T Corporation processes personal data on behalf of the Customer in connection with the provision of Lobox Services, both parties agree to comply with IT&T Corporation’s established data protection policies and procedures. These policies govern how personal information is collected, processed, stored, and safeguarded in accordance with applicable privacy and data protection laws. The Customer is responsible for ensuring it has all necessary rights and lawful bases to provide personal data to IT&T Corporation, and IT&T Corporation will handle such data only to the extent required to perform its obligations under this Agreement.
1.4 Legal and Ethical Compliance
Each party agrees to comply with all relevant and applicable laws and regulatory obligations in connection with their performance under this Agreement. This includes, but is not limited to:
Anti-bribery and anti-corruption regulations, such as the U.S. Foreign Corrupt Practices Act (FCPA);
Equal opportunity laws, including those prohibiting discrimination on the basis of race, gender, sexual orientation, disability, veteran status, or other protected characteristics;
Import and export regulations and international sanctions, including the U.S. Export Administration Regulations, the International Traffic in Arms Regulations (ITAR), and regulations enforced by the U.S. Office of Foreign Assets Control (OFAC).
IT&T Corporation upholds high ethical standards and follows a strict internal Code of Business Conduct applicable to all employees, contractors, and partners, which includes policies on legal compliance, data protection, and immigration eligibility practices.
1.5 Data Use Transparency under the CCPA and Similar Laws
In accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and similar data protection regulations globally, IT&T Corporation confirms that it does not sell personal data to Customers or third parties. Any user data made available to the Customer via the Lobox platform is limited to what individual users have voluntarily shared or authorized within the scope of platform usage. Further sharing of such data occurs only with user consent or as required for delivering the Services under this Agreement in full compliance with applicable privacy laws.
2. CONFIDENTIALITY OBLIGATIONS
2.1 Definition of Confidential Information
For the purposes of this Agreement, “Confidential Information” refers to any non-public information disclosed by one party (“Disclosing Party”) to the other (“Receiving Party”) that is identified as confidential at the time of disclosure, whether communicated orally, visually, electronically, or in writing. This includes, but is not limited to, business strategies, pricing terms, customer lists, product details, and personally identifiable information.
Information shall be considered Confidential if:
(a) it is marked “Confidential” or with a similar label when provided in tangible form;
(b) it is identified as confidential at the time of disclosure when shared verbally or electronically and subsequently confirmed in writing; or
(c) under the circumstances, a reasonable person would understand the nature of the information to be confidential (e.g., sensitive technical, commercial, or customer data).
The term “Confidential Information” does not include information that the Receiving Party can demonstrate:
1. was already lawfully known to them prior to disclosure by the Disclosing Party;
2. is or becomes publicly available through no wrongful act or omission of the Receiving Party;
3. was rightfully received from a third party not under a confidentiality obligation;
4. was independently developed without reference to or use of the Disclosing Party’s Confidential Information.
2.2 Use Restrictions and Safeguards
The Receiving Party agrees to:
(a) use the Confidential Information solely for the purpose of performing its duties under this Agreement or as otherwise expressly permitted in writing by the Disclosing Party;
(b) protect the Confidential Information with the same level of care used to protect its own confidential or proprietary information, and in no event less than a commercially reasonable standard of care;
(c) restrict access to the Confidential Information to its employees, contractors, agents, and Affiliates who have a legitimate need to know such information in connection with this Agreement, and who are bound by written obligations of confidentiality no less protective than those contained herein;
(d) not disclose Confidential Information to any third party without prior written authorization from the Disclosing Party, except where disclosure is required by law or valid legal process (in which case, the Receiving Party shall, to the extent permitted, provide advance notice to allow the Disclosing Party an opportunity to seek protective measures);
(e) not alter, decompile, reverse engineer, disassemble, or attempt to derive any source code, formulas, or trade secrets from any materials designated as Confidential Information, unless explicitly permitted in writing by the Disclosing Party.
2.3 Proprietary Insight Layer Advantage
As part of its commitment to delivering superior value, IT&T Corporation integrates a proprietary intelligence layer within the Lobox platform that continuously learns from non-identifiable, aggregated usage patterns to enhance platform security, performance, and user experience. This adaptive capability allows IT&T Corporation to proactively identify threats, optimize workflows, and deliver innovation at scale — benefiting all customers without accessing or exposing any Confidential Information.
This built-in intelligence gives Customers early access to improvements and safeguards derived from global usage insights, positioning IT&T Corporation as a strategic partner in operational excellence.
3. SUBSCRIPTION ORDERS AND FEES
3.1 Accessing Lobox Services
Subject to IT&T Corporation’s credit assessment and the Customer’s adherence to these terms, Customer may access and utilize the functionalities and features of the Lobox platform as outlined in each corresponding Order. An "Order" refers to either a signed contract or a web-based purchase submission confirming service scope, duration, and pricing. Should a Customer wish to delegate ordering privileges to one of its Affiliates, it must notify IT&T Corporation in writing with the Affiliate’s details. The named Affiliate will be treated as a Customer strictly for that Order and will be equally liable for compliance. The term “Affiliate” refers to any legal entity under shared ownership or control with the Customer, where "control" indicates owning over 50% of voting interests or profit rights.
3.2 Subscription Fees and Tax Obligations
Customer agrees to pay all fees as set out in the applicable Order. These payments are final and non-refundable unless otherwise agreed in writing. All pricing excludes applicable governmental levies, including VAT, GST, or sales and usage taxes. Such taxes shall be itemized and invoiced separately. Customer will be liable for any such taxes except those calculated based on IT&T Corporation’s income or corporate revenue. Valid exemption documentation must be provided for any tax-exempt status to apply.
3.3 Withholding Tax Requirements
If local regulations require Customer to withhold tax on cross-border payments, it may do so only as mandated by applicable law. Customer shall diligently pursue all avenues under domestic or international law to reduce or eliminate such withholding, including the timely request and submission of documentation needed from IT&T Corporation. Should taxes be withheld, Customer must furnish a government-issued withholding certificate or equivalent proof. The outstanding payment balance will remain due until valid proof is received by IT&T Corporation.
3.4 Adjustments and Reconciliation Rights
IT&T Corporation reserves the right to perform periodic audits or billing reviews to ensure accurate application of service terms. If such audits identify underreported usage, misclassified user tiers, or unauthorized extensions (including unapproved Affiliates), IT&T Corporation may issue retroactive invoices. Customer agrees to remit any such balance within thirty (30) days of notice. This provision will remain in force for up to twelve (12) months after Agreement expiration for final reconciliation.
3.5 Scalable Tiering and Value Optimization
The Lobox platform is designed with modular scalability to accommodate customers of all sizes—from early-stage teams to global enterprises. IT&T Corporation offers flexible subscription tiers and add-on modules that enable Customers to optimize cost structures based on evolving usage, geographic expansion, or feature needs. This dynamic pricing and provisioning model ensures Customers receive long-term value and operational efficiency, with the ability to scale up or down in alignment with actual business demand. IT&T Corporation may also offer tailored enterprise packages for strategic customers with unique deployment or integration needs.
4. TERM AND TERMINATION
4.1 Term of Agreement
This Agreement becomes effective on the date the first Order is duly executed by the Customer and IT&T Corporation (“Effective Date”) and will remain in force until terminated in accordance with the provisions below.
4.2 Termination Rights and Suspension of Access
Either party may terminate this Agreement or an individual Order if the other party materially breaches any provision of this Agreement and fails to remedy the breach within thirty (30) calendar days following written notice specifying the breach.
In addition, either party may terminate this Agreement immediately upon written notice if the other party:
1. initiates a voluntary bankruptcy or insolvency filing, or seeks protection or reorganization under any similar legal regime;
2. is subject to an involuntary bankruptcy or insolvency petition that is not dismissed within ninety (90) days of filing;
3. assigns its assets for the benefit of creditors; or
4. has a receiver, trustee, or similar officer appointed over a substantial portion of its assets.
IT&T Corporation reserves the right to temporarily suspend access to the Lobox Services if the Customer is in violation of this Agreement, provided that reasonable notice is given prior to suspension. Suspension will remain in place until the underlying issue is resolved. A suspension shall not relieve the Customer of its financial obligations under this Agreement.
Where all Orders governed by this Agreement have been completed, expired, or terminated, either party may also terminate this Agreement for convenience by providing written notice to the other.
4.3 Consequences of Termination
Termination of this Agreement or any specific Order will not waive or negate any outstanding payment obligations incurred by the Customer prior to the termination date. If the Agreement or an Order is terminated by the Customer due to IT&T Corporation’s uncured material breach, the Customer will be entitled to a pro-rated refund of any prepaid, unused subscription fees applicable to the remaining term of the affected Order.
Following termination, the Customer is responsible for notifying its Authorized Users that access to the Lobox platform has ceased. IT&T Corporation may, in line with its internal data governance and privacy policies, delete or dispose of any Customer content submitted through the Services.
Termination of an individual Order does not affect the overall validity of this Agreement. However, full termination of the Agreement will result in automatic cancellation of all active Orders. Provisions that, by their nature, are intended to survive termination—such as confidentiality, intellectual property rights, data use, and payment obligations—shall continue in effect after termination.
5. INTELLECTUAL PROPERTY AND OWNERSHIP
All intellectual property rights, including but not limited to patents, trademarks, service marks, copyrights, trade secrets, and proprietary technology, shall remain the sole property of the party that owns them prior to or independently of this Agreement. Nothing in this Agreement shall be construed as granting, by implication or otherwise, any license, right, or ownership interest in any intellectual property, except for the limited, non-exclusive rights explicitly granted herein.
IT&T Corporation retains all rights, title, and interest in and to the Lobox platform, including all associated software, materials, branding, improvements, and documentation, whether developed before or during the term of this Agreement. No rights are transferred to the Customer except as necessary for the authorized use of the Services described in this Agreement and the applicable Order(s).
The Customer shall retain all ownership and control over its own data, including any Personal Data submitted, uploaded, or processed through Lobox in connection with its authorized use of the Services. IT&T Corporation does not claim ownership of such Customer Data and will handle it in accordance with applicable data privacy and security standards. However, the Lobox platform may, from time to time, request the Customer’s explicit consent to use certain data (e.g., anonymized usage insights or performance metrics) for purposes such as service improvement, feature development, analytics, benchmarking, or inclusion as part of anonymized datasets shared with other customers. Any such use will occur only with the Customer’s prior consent and in full compliance with applicable laws and IT&T Corporation’s data handling policies.
While the Customer is under no obligation to share suggestions, ideas, improvement proposals, or feedback related to the Services or platform functionality (“Feedback”), any such Feedback voluntarily provided may be used by IT&T Corporation without any restriction. This includes the right to use, incorporate, develop, or commercialize such Feedback with no requirement of compensation, acknowledgment, or attribution to the Customer or its users.
6. LIMITED WARRANTY AND WARRANTY DISCLAIMERS
IT&T Corporation represents and warrants that:
1. it has full authority and legal rights to make the Lobox Services available to the Customer under this Agreement; and
2. the use of the Lobox Services in accordance with this Agreement will not knowingly infringe upon any valid intellectual property rights of third parties.
In the event of a breach of the foregoing warranties, the Customer’s sole and exclusive remedy—and IT&T Corporation’s entire liability—shall be the indemnification obligations set forth in the sections below.
Except as expressly stated above, IT&T Corporation makes no other warranties, express or implied, regarding the Lobox Services. IT&T Corporation does not warrant that the Services will be uninterrupted, error-free, or meet all of the Customer’s expectations or requirements.
To the maximum extent permitted by applicable law, IT&T Corporation expressly disclaims all other warranties and conditions, including any and all implied warranties of merchantability, fitness for a particular purpose, non-infringement, or title, as well as any warranties arising from course of dealing or usage of trade.
Notwithstanding the above disclaimers, IT&T Corporation’s longstanding reputation for technical excellence and innovation supports its ability to deliver high-performing, secure, and scalable services through the Lobox platform. The platform is continuously enhanced through rigorous quality assurance practices, customer feedback loops, and regular updates designed to improve functionality and address evolving industry needs. This commitment to innovation—backed by a track record of successful enterprise deployments—gives Customers added confidence in the reliability and future readiness of the Lobox Services.
7. LIMITATION OF LIABILITY
7.1 Waiver of Certain Damages
To the maximum extent permitted under applicable law, neither IT&T Corporation nor the Customer—nor their respective Affiliates—shall be liable to the other party for any indirect, incidental, special, punitive, or consequential damages arising out of or related to this Agreement. This includes, without limitation, loss of profits, business interruption, loss of business opportunities, loss of data, or anticipated savings, regardless of whether such damages were foreseeable or whether a party was advised of the possibility of such damages.
IT&T Corporation disclaims liability for any unauthorized access, misuse, or disclosure of personal data unless such incident results directly from IT&T Corporation’s gross negligence, willful misconduct, or failure to implement reasonable security measures.
7.2 Limitation on Monetary Liability
Except as otherwise provided in Section 8.3, the total cumulative liability of either party under or in connection with this Agreement shall not exceed the aggregate amount of fees actually paid or payable by the Customer to IT&T Corporation under the applicable Order(s) giving rise to the claim, during the twelve (12) month period immediately preceding the event that gave rise to the liability.
7.3 Exceptions to Limitations
The limitations and exclusions set forth in Sections above not apply to:
(a) either party’s obligation to indemnify the other under this Agreement;
(b) breaches of confidentiality obligations;
(c) damages resulting from fraud, gross negligence, or willful misconduct;
(d) any liability arising from death or personal injury caused by a party’s acts or omissions; or
(e) data security breaches caused by a party’s failure to use reasonable administrative, technical, or organizational safeguards consistent with industry standards.
7.4 Enterprise-Grade Resilience and Risk Management
IT&T Corporation’s commitment to operational excellence is further demonstrated through its enterprise-grade infrastructure and proactive risk mitigation protocols embedded within the Lobox platform. By leveraging built-in high-availability architecture, automated failover, and continuous monitoring capabilities, IT&T Corporation significantly reduces the likelihood of service disruptions or performance degradation.
This operational resilience—coupled with stringent internal controls and a proven incident response framework—enables IT&T Corporation to maintain exceptional service levels while minimizing liability exposure for both parties. Customers benefit from a stable, secure, and predictable environment backed by a provider that treats platform reliability as a core value, not an afterthought.
8. INDEMNIFICATION
8.1 Scope of Indemnity
IT&T Corporation agrees to defend, indemnify, and hold harmless the Customer, its Affiliates, and their respective officers, directors, and Authorized Users from and against any third-party claims, demands, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising out of or related to:
(a) any claim that the Lobox Services, when used as permitted under this Agreement, infringe the intellectual property rights of a third party; or
(b) IT&T Corporation’s material breach of this Agreement.
Conversely, the Customer agrees to defend, indemnify, and hold harmless IT&T Corporation, its Affiliates, and their respective officers, directors, and employees from and against any third-party claims, demands, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising out of or related to:
(x) any content, data, or materials provided, uploaded, or submitted by the Customer to the Lobox platform that infringe the intellectual property rights of a third party;
(y) the Customer’s unauthorized use of any Lobox-provided content or functionality; or
(z) the Customer’s material breach of this Agreement.
8.2 Indemnification Process
Each party shall promptly notify the other in writing of any claim for which indemnification is being sought. The indemnifying party will assume control of the defense and resolution of such claim, including the right to select legal counsel.
The indemnifying party must obtain prior written approval from the indemnified party before finalizing any settlement, resolution, or compromise that involves:
1. an admission of liability,
2. a financial obligation on the part of the indemnified party, or
3. any restriction on the indemnified party’s future conduct.
The indemnified party agrees not to unreasonably delay or withhold such approval and shall cooperate with the indemnifying party as needed in the defense of the claim, at the indemnifying party’s expense.
9. INSURANCE COVERAGE
Throughout the duration of this Agreement, IT&T Corporation shall maintain insurance coverage that is commercially reasonable and consistent with industry standards for companies providing cloud-based software services. Such coverage will include, at a minimum, general commercial liability, technology errors and omissions, and, where applicable, cybersecurity and data breach liability insurance.
10. DISPUTE RESOLUTION
This Agreement shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to conflict of laws principles. Any legal action or proceeding arising out of or relating to this Agreement—including both contractual and non-contractual disputes—shall be brought exclusively in the state or federal courts located in Miami, Florida.
Each party irrevocably consents to the jurisdiction and venue of these courts and waives any objection on the grounds of inconvenient forum or lack of personal jurisdiction. Nothing in this section shall prevent either party from seeking temporary or preliminary injunctive relief in any court of competent jurisdiction as necessary to protect its rights pending the outcome of a formal dispute proceeding.
In the event of litigation between the parties, the prevailing party shall be entitled to recover its reasonable legal fees, costs, and other related expenses from the non-prevailing party.
Where the parties mutually agree that a dispute may be more efficiently resolved through alternative means, IT&T Corporation may facilitate mediation or non-binding arbitration through a recognized third-party service provider before formal legal proceedings are initiated.
11. MISCELLANEOUS
11.1. Order of Precedence. In the event of any conflict between this Agreement and other related documents, the following order of precedence shall apply:
the applicable Order Form,
IT&T Corporation’s Data Processing Policies,
this Master Subscription Agreement (MSA),
applicable service-specific terms, and (v) any additional supporting documentation or guidelines.
All terms not expressly overridden will remain in full effect.
11.2. Notices. Notices must be sent to the addresses specified in the Order Form or other written agreement. They may be delivered in person, by courier, certified mail, or electronic mail. Notices are deemed received on the date of delivery confirmation or two business days after sending, whichever is earlier.
11.3. Relationship of the Parties. The relationship of the parties is solely that of independent contractors. Nothing in this Agreement shall be construed to establish a partnership, joint venture, employment, or agency relationship. Neither party shall have authority to bind the other without prior written consent.
11.4. Assignment. Except as expressly provided, neither party may assign or delegate its rights or obligations under this Agreement without the prior written consent of the other party, except in the case of merger, acquisition, or sale of substantially all assets. Any unauthorized assignment is null and void.
11.5. Agencies and Resellers. If Customer is purchasing Services through an authorized agency or reseller, the agency represents it has authority to act on behalf of the end client and is jointly responsible for compliance with the Agreement.
11.6. Language. This Agreement is executed in English. Any translation is provided for convenience only and does not modify the English version, which will govern in the event of any conflict.
11.7. Publicity and Branding. Neither party may use the other’s name, logo, or trademarks in marketing or publicity without prior written consent, except as necessary for service delivery or unless otherwise mutually agreed.
11.8. Monitoring. IT&T Corporation reserves the right to monitor the Customer's usage of Lobox Services to ensure compliance with this Agreement, provided such monitoring does not infringe on Customer’s confidentiality or violate applicable laws.
11.9. Severability. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in effect and the invalid provision shall be interpreted or replaced to best accomplish its intended purpose.
11.10. Amendments. This Agreement may only be modified by a written instrument signed by both parties. IT&T Corporation reserves the right to update certain service-specific operational policies (e.g., data handling practices or SLA terms), provided such updates do not materially degrade the Customer’s rights or obligations under this Agreement.
11.11. Execution and Authority. This Agreement may be executed electronically and in counterparts. Each party warrants that the person signing this Agreement on its behalf is authorized to do so and that such execution constitutes binding consent.
11.12. Force Majeure. Neither party will be liable for failure to perform due to causes beyond its reasonable control, including natural disasters, strikes, war, acts of terrorism, pandemics, or governmental restrictions, provided that such party gives prompt notice of the delay and resumes performance as soon as practicable.
11.13. Governing Law and Jurisdiction. The Agreement shall be governed by the laws of the State of Florida, without regard to its conflict of laws principles. Any disputes arising out of or relating to this Agreement shall be resolved in the courts of Miami, Florida, and both parties consent to the exclusive jurisdiction and venue of such courts.
11.14. Subcontractors. IT&T Corporation may use subcontractors in the performance of its obligations, provided that such subcontractors are bound by confidentiality and data protection obligations no less protective than those contained herein. IT&T Corporation remains fully liable for all acts or omissions of its subcontractors.
11.15. Export Controls and Sanctions Compliance. Customer represents it is not subject to U.S. or international sanctions, and will not use Lobox in violation of U.S. export laws, including OFAC, ITAR, or EAR.
11.16. Customer Responsibilities and Acceptable Use. Customer agrees not to: (a) reverse engineer, copy, or misuse the Lobox platform; (b) share login credentials; (c) use the Services in violation of laws or third-party rights; or (d) attempt to circumvent platform limitations or pricing models.
11.17. Feedback and Innovation Rights. Any feedback, suggestions, or improvements shared by Customer regarding Lobox may be used by IT&T Corporation without restriction or compensation.
11.18. Third-Party Integrations and Dependencies. Customer acknowledges that certain features of Lobox may rely on third-party services or APIs. IT&T Corporation makes no warranty as to their availability or functionality and shall not be liable for their performance or failure.
11.19. Data Residency and Localization. Upon Customer request and subject to availability, IT&T Corporation will make reasonable efforts to store and process Customer Data in the region(s) selected by the Customer. However, Customer acknowledges that global data movement may occur as part of operational redundancy, support, or maintenance, subject to IT&T Corporation’s security and privacy policies.
11.20. Audit Rights. Upon reasonable prior notice, and not more than once annually, Customer may request to audit IT&T Corporation’s compliance with key operational and security obligations under this Agreement. Such audit shall be at Customer’s expense, during normal business hours, and subject to mutual confidentiality.
11.21. Service Levels and Availability. IT&T Corporation shall use commercially reasonable efforts to ensure Lobox is available 99.5% of the time monthly, excluding scheduled maintenance windows, force majeure, and emergency updates. No service credits are due unless separately specified in an SLA.
11.22. Beta Features and Trial Use. From time to time, IT&T Corporation may make certain beta or pre-release features available to Customer. These features are provided "as is" without warranty and may be modified or discontinued at any time. Customer agrees to use such features at its own risk.
11.23. Premium plan feature. From time to time, we may provide your company with access to additional features beyond those included in your current premium subscription plan. These features may correspond to higher-tier plans but are offered at our discretion to enhance your experience. Notwithstanding such temporary upgrades, your official subscription remains tied to the plan your company has paid for. We may continue to extend access to higher-tier features until the completion of your current annual subscription cycle, regardless of whether it is your first year or a renewal term. Upon completion of that subscription year, your account will automatically revert to the originally subscribed plan, and access to higher-tier features will cease unless your company formally upgrades its plan. Your company may choose to upgrade at any time to retain the enhanced features provided during the temporary upgrade period.
This Agreement shall be governed by and interpreted in accordance with the laws of the State of Florida, except where applicable data privacy or consumer protection laws of other jurisdictions (such as the California Consumer Privacy Act) expressly apply to the processing of personal data or the rights of individual users. All disputes arising out of or relating to this Agreement shall be brought exclusively in the state or federal courts located in Miami, Florida.