User details
Andrew Marty
@andrew_marty_q4975jjw7
Manager
Orlando, FL, United States
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Member since: Jan 21, 2025As a seasoned IT professional, I possess a 13-year background in Information Technology characterized by progressive experience & contributions that surpass expectations. My career is distinguished by accomplishments in assisting startups to establish infrastructure & processes from scratch, implementing appropriate security controls, & guiding IT teams towards success.
• Hired as 2nd IT person to build infrastructure for a clinical stage bio-pharma developing a novel breakthrough therapeutic.
• Scaled organization and systems from 40 users to 200 users to support clinical development and data management.
• Vendor experience with vendor evaluation, selection, implementation and management to support IT functions
• Improved user satisfaction by 100% by efficiently resolving 500+ support requests through guided troubleshooting.
• Secured 10 software applications by patching, eliminating security vulnerabilities and safeguarding data.
• Ensured operational integrity by monitoring and troubleshooting 30+ systems daily. . Boosted system security by recommending improvements, achieving 99.9% system uptime.
• Led a team to develop and implement company-wide information security standards, covering 100+ employees. . Mitigated risks by conducting IT audits on 10+ systems, recommending critical solutions.
• Advised stakeholders on countermeasures for 10+ emerging security threats, improving system resilience.
• Optimized 5 security policies for enhanced effectiveness after thorough analysis and evaluation.
• Scaled infrastructure and users from 400 to 1000 users
• Standardized job tasks, resulting in a 75% productivity increase by training junior members on best practices. . Completed reports, showing a 10% reduction in network downtime by detailing performance issues. . Improved tech usability in 5 areas, increasing user satisfaction by 50% by working with users.
• Adopted cost-effective solutions, saving the company $50k annually, by integrating into current systems.
• Resolved issues, achieving a 95% customer satisfaction rate by providing knowledgeable support.
• Led server infrastructure projects, overseeing a budget of $1M across development and production systems.
• Monitored networks, decreasing technical problems by 40% for 100+ network devices. . Recommended new technologies, leading to a 30% increase in system performance by researching strategies.
• Built-out Azure environment and overseeing projects with budgets exceeding $2 million.
• Implemented and managed Proofpoint Essentials Cloud Email Security, enhancing security for 100+ email accounts.
• Successfully completed MS Intune build-out, managing 100+ mobile and desktop devices across the organization.
• Conducted research leading to the successful integration of 7 new technologies, by analyzing feasibility and performance.
• Enabled the integration of 7 new technologies into business operations, by developing comprehensive planning criteria.
• Improved system user support protocols, reducing troubleshooting times by 95% through effective education on problem-solving.
• Executed IT infrastructure upgrades with minimal downtime, ensuring business continuity during 100% of transition processes.
• Designed and implemented high availability strategies, minimizing downtime during 5 critical system outages.
• Led 10 training sessions, promoting professional growth and knowledge sharing for junior team members.
• Conducted annual audits of user accounts and licenses, efficiently managing resources within a 10% budget variance.
• Enhanced data security by setting up proper access controls and policies for 100+ users, maintaining 0% data breaches.
• Managed MS Exchange servers and Active Directory for 100+ users, ensuring data integrity and cybersecurity.
• Led technical guidance for 100+ migrations and configurations, enhancing software performance.
• Upgraded antivirus for 300+ desktops/laptops, significantly improving security and performance.
• Efficiently handled 500+ tickets, ensuring quick resolution and maintaining data backups for system reliability.
• Installed 100+ security and functionality patches, bolstering system reliability and intrusions protection.