Led the full commercial function - new logo acquisition, enterprise deal closure, account expansion, and team scaling - delivering category-leading revenue growth in a competitive B2B IT market.
Owned and grew a $25M+ ARR portfolio across 50+ enterprise and mid-market accounts, managing the complete revenue lifecycle from prospecting and pipeline generation through closure, expansion, and renewal.
Delivered 75% YoY revenue growth - driven by structured outbound sales strategy, ICP-focused new logo acquisition, account-based selling (ABS), and disciplined upsell/cross-sell execution - with sustained NRR of 115% and renewal rate of 90%.
Closed high-value enterprise contracts exceeding $1M USD through consultative and value-based selling, multi-stakeholder deal management, and executive-level relationship development; maintained a churn rate of 7%.
Built and scaled a 25-member revenue team - SDRs, AEs, Pre-Sales, Account Managers, CSMs, and Revenue Ops - establishing a high-performance sales culture, structured onboarding, and a coaching framework that drove consistent quota attainment.
Built repeatable revenue infrastructure: sales playbooks, SPIN qualification process, MEDDPICC Framework, Salesforce CRM governance, pipeline health dashboards, and revenue forecasting models - improving executive visibility.
Improved CSAT to 4.0+ through proactive escalation management, structured EBRs/QBRs, and outcome-driven value realization - reinforcing client trust and accelerating expansion conversations.