User details
BV
BV
Bruce Vang
@bruce_vang_xje1oyjqk
IT Support
Fraser, IA, United States
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Member since: Jan 22, 2025Experienced IT professional with over 15 years in technical support and network administration. Proficient in troubleshooting, system optimization, and user training. Adept at managing Microsoft environments, cloud services, and security protocols. Passionate about solving complex IT challenges and delivering exceptional customer service. Dedicated to continuous learning and leveraging technology to drive business success.
Imaged and deployed computers using Intune.
Configured Linux systems for TV displays.
Created and managed user accounts in Azure AD and local domains.
Installed Microsoft Office licenses and provided user support for Azure VPN.
Managed computer imaging using SCCM and supported Verizon VoIP setups.
Configured Zebra printers and mobile devices.
Utilized Matrix42 ticketing system and Plex for troubleshooting.
Managed user accounts in Active Directory (disable/terminate).
Configured and deployed computers using WDS/MDT.
Set up SQL Server Express databases and barcode scanners.
Managed Office 365 administration, malware remediation, and VPN configuration.
Configured Aerohive and UniFi access points, HP/Aruba switches, and failover clusters.
Led computer refresh projects and Windows migration initiatives (XP to Win7/10).
Configured Lotus Notes, VPN clients, and network printers.
Delivered training for Cisco WebEx and configured mobile devices for email access.
Managed hardware break/fix issues for Dell-certified laptops and desktops.