User details
CJ
CJ
Caleb Jones
@caleb_jones_7lkrvez4l
Data Analyst
Nampa, ID, United States
0Follower1Following0Mutual0Post
Member since: Jan 22, 2025Highly analytical and results-oriented data professional with a proven track record of success in improving data quality, streamlining processes, and delivering impactful insights. Expertise in data analysis, SQL, and data visualization, with a strong focus on client satisfaction and operational efficiency. Proven ability to thrive in fast-paced environments, collaborate effectively within cross-functional teams, and drive continuous improvement initiatives.
## Impact-Inform Administrator & Data Analyst | Agital
- Serve as the primary point of contact for troubleshooting and resolving technical issues within Agital's proprietary reporting platform, Inform, providing timely solutions to both internal users and clients.
- Collaborate with cross-functional teams to maintain data integrity and improve reporting accuracy by identifying, diagnosing, and addressing data discrepancies through advanced SQL queries and error resolution.
- Manage the JIRA ticketing system to document and track user-reported issues, ensuring prompt resolution and clear communication with the development team for bug fixes and platform updates.
- Drive data quality initiatives within Inform, working closely with API/ETL developers to identify and resolve issues in data pipelines, improving overall system reliability and user experience.
- Perform ad-hoc data analysis for internal and external stakeholders, generating customized reports and
insights by querying large datasets, ensuring accurate and actionable results.
## Client Onboarding Specialist | Agital
- Built and implemented a new Client Onboarding process that resulted in clients being billable faster than before.
- Lead the onboarding process for new clients, facilitating seamless integration with various data source platforms such as Google Ads, Google Analytics, Microsoft Ads, and Meta.
- Provide expert support in navigating complex data access protocols, ensuring new clients have the tools and access required to successfully leverage Agital's platform.
- Collaborate with the e-commerce team to ensure that client data is optimized for generating actionable insights and driving value across a variety of marketing channels.
Leveraged JIRA, Confluence, and Testrail to execute comprehensive testing protocols, ensuring alignment with client requirements and project objectives. Collaborated directly with clients to understand their specific needs and deliver high-quality results that exceeded expectations. Contributed to team development by actively participating in the training of new hires and effectively managing the workload of team members."
## Client Software Release Process
- Managed and delivered update collateral and other important documents including test plans and monthly release notes
- Built and Maintained subsidiary and enterprise wide application inventory spreadsheets
- Teamed with subsidiary IT liaisons in order to build their application inventory
## QA Testing
- Built and configured test systems
- Managed application test environments for all company subsidiaries
- Built re-usable automation scripts for repetitive application testing
- Trained employees on QA testing process and automation script building
## Agile
- Assisted in transitioning the cybersecurity team to the Agile methodology
- Built and Maintained Kanban board for cybersecurity team
- Acted as scrum master for daily meetings and managed bi-weekly sprints
Developed and implemented surveys based on client specifications. Conducted thorough data cleaning and preprocessing of raw survey data, including data validation, outlier detection, and handling missing values. Performed data weighting and transformation techniques to prepare data for subsequent marketing analysis. Utilized statistical software such as Marketsight and SPSS for data manipulation, analysis, and visualization.