

Seasoned System Administrator with 16 years of experience in maintaining, upgrading network systems, and managing security appliances. Skilled in VMware, MS Server, Cisco products, disaster recovery, and mentoring IT staff. Seeking to leverage expertise in system administration and project management in a System Administrator role.
• Administered and enhanced network infrastructure and system security, utilizing a suite of technologies including Cisco ASA/FTD, Sonicwall, and VMware, ensuring robust and secure IT operations.
• Developed and implemented disaster recovery strategies and backup solutions, alongside managing cloud-based PBX phone systems to maintain business continuity.
• Provided mentorship to Help Desk personnel, contributing to their professional growth, while also engaging in project management and budget planning activities.
• Enhanced network infrastructure by updating systems and security protocols, including VMware, Hyper-V, MPLS, SD-WAN, and Cisco products, ensuring robust and efficient operations.
• Developed and implemented disaster recovery strategies and managed cloud-based PBX phone support, optimizing business continuity measures.
• Provided mentorship to Help Desk personnel, contributing to staff development, and played a key role in managing projects and budget allocations.
• Developed and maintained comprehensive IT policies and procedures, ensuring operational efficiency and compliance.
• Designed and implemented network solutions, including core switching and VLAN configurations, enhancing system reliability and performance.
• Coordinated with third-party service providers for maintenance and executed disaster recovery planning to safeguard critical data and infrastructure.
• Administered virtualization environments and storage networks, ensuring efficient operation and data integrity across VMware 6.0 and Hyper-V platforms.
• Managed Windows Server, MS SQL, and Red Hat Enterprise Linux systems, maintaining high levels of system availability and performance.
• Coordinated the implementation of new hardware and software solutions, contributing to robust disaster recovery strategies.
• Upgraded vSphere environments to enhance system performance and reliability, and maintained storage area networks to ensure data integrity and availability.
• Developed and executed disaster recovery plans, safeguarding business continuity and minimizing downtime during potential data loss scenarios.
• Managed Google Apps for business and ensured secure communications by administering TCP/IP networks and VPNs.
• Administered IT support for over 300 users, ensuring optimal hardware and software performance while effectively troubleshooting Windows Server and Active Directory issues.
• Delivered Citrix-based support solutions and engaged collaboratively with national IT teams to integrate innovative practices into existing systems.