

An experienced office manager and order processing specialist with a strong sales, marketing, and inventory management background. Proficient in streamlining business functions, optimizing efficiency, and ensuring compliance with relevant laws and regulations. Skilled in resolving client concerns promptly and fostering a culture of client care and satisfaction. Effective in implementing marketing strategies that boost sales and revenue. Possesses exceptional problem-solving and organizational skills, with a proven track record of handling multiple tasks simultaneously while maintaining attention to detail.
• Proactively request and follow up on customer approvals for orders and artwork, resulting in high customer satisfaction and repeat business.
• Demonstrate exceptional attention to detail and organizational skills by printing and filing order confirmations and shipping notifications and ensuring that orders were appropriately recorded and filed.
• Expertly handle earnings reporting by pulling relevant reports from Kaeser & Blair site, matching commission payouts with company orders, and entering commission information into QuickBooks.
• Successfully manage weekly tasks, including efficiently processing mail and paying bills, managing payroll and invoicing for delinquent accounts, recording travel lists and notes in FileMaker, and sending blasts to customers.
• Demonstrate outstanding attention to detail and organizational skills by filing bills, orders, overrun samples, and performing general housekeeping tasks every month.
• Proactively request and follow up on customer approvals for orders and artwork, resulting in high customer satisfaction and repeat business.
• Demonstrate exceptional attention to detail and organizational skills by printing and filing order confirmations and shipping notifications and ensuring that orders were appropriately recorded and filed.
• Expertly handle earnings reporting by pulling relevant reports from Kaeser & Blair site, matching commission payouts with company orders, and entering commission information into QuickBooks.
• Successfully manage weekly tasks, including efficiently processing mail and paying bills, managing payroll and invoicing for delinquent accounts, recording travel lists and notes in FileMaker, and sending blasts to customers.
• Demonstrate outstanding attention to detail and organizational skills by filing bills, orders, overrun samples, and performing general housekeeping tasks every month.
• Provided administrative and personal support to Marketing and Sales, managed travel arrangements and reimbursements, prepared agendas and appointments, arranged and attended meetings, recorded minutes as requested.
• Developed and coordinated trade shows, seminars, and events with hands on work involving the preparation of displays, equipment and marketing media: designed, edited, proofread, printed, packaged media and equipment, shipped, tracked, traveled to/from location, coordinated team & travel, assembled and applied final touches.
• Determined methods and procedures on new assignments, and provided guidance to other personnel.
• Acted as a company purchaser, managing purchases, documentation and reconciling monthly statements.
• Scheduled, executed, manipulated and assembled weekly/monthly/quarterly reports.
• Provided updated financial reports on a weekly, monthly, quarterly and annual basis.
• Created and maintained inventory tracking tools, resulting in improved tracking and forecasting accuracy and reduced stockouts.
• Utilized exceptional problem-solving skills to identify and address root causes of inventory discrepancies, significantly reducing errors.
• Developed and delivered training programs to improve inventory management practices and ensure compliance with QMS requirements, significantly improving staff adherence to inventory control procedures.