User details
LM
LM
Lucretia Morgan
@lucretia_morgan_491dvrv6e
ITS Consultant
Baltimore, MD, United States
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Member since: Jan 22, 2025Experienced senior-level IT professional with a comprehensive background in problem-solving, troubleshooting, and leadership.
Performed dual roles as a Systems Administrator and Project Manager for a tactical division of the Army.
• Oversaw and managed approximately 40 Linux and 30 Windows systems ensuring functionality and productivity.
• Served as Project Manager for ATO efforts to obtain divisional ATO accreditation.
• Performed monthly patching, IA and STIG scans, as well as remediation tasks to ensure systems compliance.
• Performed network configuration tasks, building and configuring switches, routers, ports, vlans, etc.
• Deployed vSphere and rebuilt VMWare networks.
• Provided supervision and guidance to junior systems administrators and network engineers.
• Prepared project requirement documentation.
Lead Engineer responsible for the overseeing platforms for distribution for an operational division of the Army.
• Supported and managed virtual stack of 60 Windows and Linux platforms, to prepare them for systemwide distribution.
• Performed monthly sprints and patches to ensure system security.
• Utilized Puppet and Chocolatey for automated system patching to distribute and apply system updates.
• Coordinated with cross-functional teams to implement system updates and releases.
• Participating stakeholder in accessing IA accreditation requirements.
Supported CECOM by serving as the Quality Assurance/Configuration Management (QA/CM) Lead for TNT initiatives.
• Oversaw and managed Test Planning processes for software enhancements and new products phases of the system lifecycle.
• Managed and coordinated project resources.
• Oversaw SDLC of quarterly software release deployments.
• Provided monthly and quarterly updates to stakeholders.
• Collaborated with contracted staff to coordinate and schedule resources and test personnel to perform testing of system platforms for quarterly releases by their required time.
• Utilized project management and tracking tools such as TFS, JIRA and MS Project to successfully track and document project milestones.
• Prepared SOPs, TDARs, QA/QC reports, and other project documentation.
Supported the sustainment of Warfighter Information Network - Tactical systems configurations.
• Assigned to the Airborne Integration & Ground Processing Systems Division to provide systems engineering support.
• Built and configured hard drives and components for ARL-E rack systems for phase I of deployment.
• Provided support to integration support, operations and management of the following equipment and systems: Windows and Linux servers, storage systems, IP routers, switches, and encryption devices.
Supported the sustainment of Warfighter Information Network - Tactical (WIN-T) image deployment project.
• Install and operate the IT systems in a test configuration manner that does not alter the program code or compromise security safeguards.
• Assist in the development and scheduling of test plans, test procedures, and test reports to support the WIN-T project.
• Responsible for updating installation documentation, testing procedures, and Version Description documentation (VDD's) supplied with software deployments.
Served as the Executive Director of the practice supervised staff and responsible for all high-level administrative functions.
• Responsible and managed medical billing, insurance claims processing and payments, accounting, and payroll processes.
• Managed and maintained all IT functions including, maintaining business software and hardware and EMR applications.
• Implemented and maintained EMR and accounting systems.
• Served as business web administrator, applications manager and oversaw all marketing functions.
Supervised the administrative staff of twenty and all other administrative functions of two mental health facilities.
• Oversaw medical billing, marketing, human resources, IT systems, and accounting.
• Created and implemented office policies and procedures, managed accounting, payroll processes, maintained business software and EMR applications.
• Served as business web administrator and applications manager.