User details
MA
MA
Monira Ami
@monira_ami_r14695jp4
Abbot
Florida, MO, United States
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Member since: Jan 20, 2025• Over 8+ years of experience as a Business Analyst in Banking and Financial Services with focus on KYC, AML, Risk Management, Compliance & Legal Management and Wealth Management, Auto mobile domain and Health Care Insurance domain.
• Experience in Investment Banking, Portfolio Management, and Wealth Management.
◦ Experienced in working on cross-functional projects spanning front, middle and back-office teams and projects involving integration with key applications such as Transaction Processing, Employee Engagement, and client onboarding application.
• Experience in Identify and assess potential risks associated with error correction initiatives and develop risk mitigation strategies. . Knowledge of Trade Life Cycle, Banking, Treasury Wires, Capital Markets, Fixed Income, Wealth Management, Securities, Lending loans, Asset Management, SOX Compliance and Regulations.
◦ Worked in Comprehensive Anti-Money Laundering (AML) Compliance, Asset Management, Investment Management, Wealth Management and fixed income, trading and equities, credit and market risk and Derivatives. . Working closely with the IT team and CRM vendors to define customization requirements for the finance department, ensuring that the CRM system meets specific financial needs.
◦ Proficient working experience on various SDLC methodologies such as Agile-Scrum and Waterfall. . Proficient in requirement elicitation, business requirements documentation (BRD) and functional specifications documentation (FRD), system design specifications (SDS),
◦ Collaborated with stakeholders to gather, analyze, and document business requirements, ensuring alignment with financial regulations and business goals. Epics/User Stories, Requirement Traceability Matrices (RTMs) Reporting requirements, data mappings, use cases, activity diagrams, process flows (AS-IS, TO-BE) with hands-on experience in different techniques like Interviewing, Brainstorming, Joint Application Development (JAD), Job shadowing & Prototyping.
◦ Managed the RACI (Responsible, Accountable, Consulted, and Informed) Matrix and Change Management plan. . Well-versed with Scrum model and adept at creating epics and user stories in JIRA using Agile methodology.
◦ Collaborated with stakeholders to define and document KYC procedures and compliance requirements
◦ Conducted interviews and workshops with end users to understand their needs and challenges regarding EUC tools (e.g., spreadsheets, business intelligence tools, desktop applications). . Utilized
Project Description: Project was to create a Caremark Card Portal leveraging PINACLE Infrastructure, standards, UX Design & SSO for Third Parties.
• Analyzed business processes, identified opportunities for improvement, and proposed innovative solutions.
• Conducted thorough data analysis to generate actionable insights and support decision-making.
• Collaborated with cross-functional teams to gather and document business requirements.
. Provide training and support to business teams on regulatory reporting requirements, tools, and procedures.
• Developed detailed functional specifications, user stories, and workflow diagrams.
• Assist in building data pipelines and conducting data analyses using Python to support strategic business decisions and performance improvement. . Connect GCP data sources to visualization tools like Google Data Studio or Tableau to create interactive reports and dashboards for business stakeholders.
• Design and generate client reports and presentations that communicate portfolio performance, investment strategies, and wealth management goals clearly. . Write and execute SQL queries to extract, filter, and aggregate data from relational databases (e.g., MySQL, SQL Server, Oracle). . Define functional and non-functional requirements for system integrations, such as performance, security, and scalability.
• Work with stakeholders to identify data migration objectives and business requirements. . Tailor the presentation content to the audience's level of understanding and interest (e.g., technical vs. non-technical stakeholders).
• project requirements, ensuring that the final solution met business needs and user expectations. . Recommend new EUC tools or upgrades based on business needs, user feedback, and technological advancements. . Support the development of KPIs and metrics dashboards with Python-based analytical tools.
• Assess the impact of poor data quality on business operations, decision-making, and reporting.
• Developed user manuals and conducted training sessions for store staff to ensure efficient use of POS systems and improve customer service.
• Evaluate market conditions and evaluate asset classes to inform wealth management decisions, adjusting portfolios based on economic outlook. . Define the scope and expectations for data migration, ensuring alignment with business goals, Document functional and non-functional requirements for the data migration process. . Ensure that business systems maintain clear and accurate audit trails, tracking key actions, transactions, and changes to meet compliance and reporting standards.
• Created custom reports and dashboards to monitor key mortgage metrics, including loan origination volume, approval rates, processing times, customer
• Use SQL to clean and transform raw data into actionable insights through data manipulation and preparation techniques.
Project Description: Project was to the current legacy CRM application building a new platform for wealth and asset management with improved user experience, mobile device accessibility enhanced capabilities optimize relationship management with wealth management customers. The functionalities include account management of internal and external clients, keeping track of all the notes, meetings, tasks related to each client.
Roles and Responsibilities:
• Analyzed the legacy application to understand the features and functionality to determine the requirements for the new application to improve customer engagement with the bank.
• Implement performance optimization strategies, such as load balancing or parallel processing, for large-scale integrations.
• Develop comprehensive business cases for initiatives that span multiple LOBs, assessing the impact, benefits, costs, and risks to drive informed decision-making.
• Work with risk management teams to identify, assess, and document financial risks, and help develop strategies for mitigation using data-driven insights.
• Develop serverless cloud functions for automating and triggering business processes based on data changes or events in GCP.
• Document any changes in business processes or workflows due to the data migration.
• Assisted the underwriting team by analyzing mortgage applications, ensuring that all necessary documents were complete and compliant with lending guidelines, and recommending improvements to automated underwriting systems (AUS).
• Provide support during financial audits by ensuring that necessary data is available, accurate, and compliant with accounting standards and regulations. . Assist in the preparation of financial reports and statements (P&L, balance sheets, cash flow) by analyzing data and ensuring accuracy in financial data processing.
• Work with stakeholders to understand business needs and translate them into SQL-based reports, queries, or dashboard specifications.
• Coordinated end-to-end testing of new POS features, ensuring that all functionality was aligned with business needs and met performance benchmarks. . Work with cross-functional teams to design end-to-end solutions that meet the unique needs of multiple LOBs, ensuring scalability and adaptability to business changes.
• Assist with migrating data from on-premise databases or other cloud environments to GCP, ensuring proper structure, consistency, and integrity.
• Collaborate with IT and data teams to ensure audit trails within systems comply with security, privacy, and legal standards, ensuring transparency and traceability. . Automate recurring data reports using SQL scripts, improving the efficiency of reporting processes.
• Performed data analysis on commercial deposit trends, identifying areas for product innovation, upsell opportunities, and customer retention strategies.
Roles and Responsibilities:
• Worked closely with the Project Manager and SMEs to understand the current process and identified key stakeholders using the RACI matrix.
• Utilize Python libraries like Scikit-learn and Statsmodels to build basic predictive models (e.g., regression, classification) to forecast trends and support decision-making.
• Analyze and document the potential impact of data migration on existing systems, processes, and workflows.
• Coordinate resource allocation across multiple LOBs, ensuring that projects are adequately staffed and aligned with organizational priorities. . Monitor the performance of the lending portfolio, ensuring that loans are being serviced appropriately and repayments are being made on time.
• Developed comprehensive reports covering the mortgage lifecycle from application through servicing, providing valuable insights into loan performance, operational bottlenecks, and customer feedback.
• Performed detailed cost-benefit analyses to evaluate the ROI of POS upgrades or new system implementations, presenting findings to senior management for approval. . Define and track key performance indicators (KPIs) for financial services to measure business performance, profitability, and customer satisfaction.
• Conduct root cause analysis of audit findings, identifying systemic issues, and working with relevant departments to address and resolve these issues. . Work with the finance and technical teams to identify cost-saving opportunities through resource scheduling, right-sizing GCP instances, and efficient use of serverless computing options.
• Suggest areas for future integration enhancements, automation opportunities, and process improvements.
• Performed root cause analysis of any issues in commercial deposit transactions, coordinating with IT and operations teams to quickly resolve problems and improve system reliability.
• Work with product teams to design, model, and analyze financial products (loans, investments, insurance) based on market needs and customer requirements.
• Utilized AUS data to generate reports on underwriting decisions, approval rates, and risk profiles, helping to inform business strategies and optimize risk management.
• ensure stakeholders were adequately prepared for any changes to systems, processes, or organizational structures resulting from the project.
• Frame your presentation as a narrative that guides the audience through a logical sequence of events or ideas. . Work closely with IT teams to ensure proper integration, configuration, and ongoing support for EUC tools. . Created and analyzed current and future process maps to identify gaps in the current process followed by the Relationship team to submit requests for error corrections. . Develop and track key performance indicators (KPIs) to measure the effectiveness of data governance initiatives. .
Roles & Responsibilities: . Business Requirement Gathering, Preparing Functional Document, Technical Document, As IS and To-Be Arch Design using Lucid Chart.
• Work with legal, risk, and compliance teams to enforce data governance standards related to data protection and privacy. . Manage relationships with third-party vendors providing EUC tools, ensuring that business requirements are met and service levels are maintained.
• Use audience engagement to gauge understanding and adjust the presentation flow as necessary.
• Monitor the effectiveness of data quality initiatives and adjust strategies as needed to meet evolving business needs. . Employed MS Excel for Data Mapping between Legacy and New Data Feed - Involving Dealer Data Attributes changes on Corporate DMS Application (BBSS), Sales and Distribution Application (PVOS) and Reporting Application (ORBTS) . Coordinated with Urban Science and DMS Vendors (CDK, R&R & Dealer Track) Teams for Dealer data Changes (Franchise, NDVO, Region, Region No, Market and Market No) based on Jaguar Go to Market changes & RCN sent to DMS Vendors.
. Conducted Data Mapping Discussions between JLR NA Business, JLR Global and Third-Party Vendor to identify missing Data Items and worked with JLR Business and 3rd Party Tech Team to include them in the XML Feed. . Designed, executed Functional / Technical Test Cases and executed the same in HP ALM .. . Work with IT teams to implement and support data governance tools (e.g., Informatica, Collibra, Alation) for data cataloging, quality monitoring, and compliance tracking. . Use scenario-based presentations (e.g., "what if" scenarios) to show potential outcomes under different conditions. . Ensure that data quality initiatives are aligned with the overall strategic objectives of the organization. . Develop key performance indicators (KPIs) to measure the effectiveness of lending operations, including loan approval turnaround time, customer satisfaction, and default rates.
◦ Conduct regular reviews of EUC vendor performance, and negotiate terms for service agreements, licensing, or support. . Planning for Test Execution activities to accomplish tasks on daily/weekly basis using Excel Tracker.
◦ Collaborated with end users in creating UAT scripts and to successful completion of UAT testing as a Scrum Master.
◦ Updating status in Scrum of Scrum meetings to RTE (Release Train Engineer) . Led Scrum Ceremonies including Daily Standup Calls, Iteration Review, Iteration Planning and Iteration Retrospectives using JIRA to track and manage tasks and issues.
◦ Advocate for the business value of high-quality data, linking data quality efforts to improved decision-making, operational efficiency, and customer satisfaction. . Align your presentation with the company's vision, strategic goals, and immediate business priorities to reinforce the relevance of your insights. .